Brilliant and quick service
Brilliant and quick service
4.3
Great
63 reviews
5-star
4-star
3-star
2-star
1-star
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Review summary
Mega Motorcycle Store receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Great price quick delivery
Great price quick delivery
Shirt arrived and it was to small
Shirt arrived and it was to small, quick and easy exchange, great communication
Received item next day by 24hr post
Received item next day by 24hr post. Unfortunately it didn't fit. Returned free of charge and received a prompt refund.
Company details
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All reviews
63 total β’ Write a review
Showing 41 - 50 of 59 reviews
TR
Tej Rai
US
Excellent customer service
Excellent customer service. Helped me claim the faulty RST motorcycle suit against the manufacturer even after 8 months of purchase. They made the process so easy and reassuring. They even arranged a courier service to collect the faulty suit. As soon as the manufacturer had approved of replacing the items with new one for me, they sent the replacement items immediately. In my experience Both Megamotorcycle store and RST are one of the best retailers and manufacturers and would highly recommend to anyone.
Date of experience: December 4, 2022
Mv
Ollie helped me find the ideal suit
Went in to try on 1 piece suits, not knowing anything about them. Ollie asked my price range, and we had a few test fits. Having found my size we then narrowed down the fit, which varied across brands. Having found none that fit well, we upped the budget and found a really good fit. Ollie was friendly, patient and knowledgeable for what I think was nearly 2 hours! Sadly I didn't make a purchase today, but come pay day I know where my business will go!
Date of experience: November 12, 2022
M
Martin
US
Great place to buy your motorcycle kit from
I made a mistake on my trousers order. There was no fuss, no bother, they just sorted it out and sent the right trousers out. The trousers fit like a glove, great price and very fast delivery. I cant fault mega motorcycle store and can only highly recommend them. Thank you so much
Date of experience: October 19, 2021
W
Will
US
Very fast and reliable!
Ordered a few pieces of gear here, jacket and gloves, the jacket didn't fit and refund was almost instant soon as the return arrived and the new size jacket was with me the next day very fast, excellent customer service and the gear is great!
Date of experience: July 12, 2021
KA
Excellent Customer Service
Put in an order for some boots that they didn't have in stock, was contacted the next day to be informed and by the end of the morning had a different pair shipped out at no extra charge. Matt was able to find the pair quickly according to my preferences and was very helpful in the process. Will definitely be coming back here again in the future.
Date of experience: June 9, 2021
n
nozking
US
Great Service But What You See On The Website May Not Be In Stock
I wanted a pair of waterproof boots and thought I had found them only to have an email from Mega Motorcycle Store saying they weren't in stock. Their email was quick and explained the situation. I asked for a refund and they processed it within 24 hours. In the current situation I think this is exceptional service. The only reason I have given 4 stars is that on the website it said the boots were in stock even though the website said thy were. Mega Motorcycle Store will be a website I will go to look for new gear when I need some.
Date of experience: February 20, 2021
Y
Yogi
US
Fantastic Service!
My situation was slightly different to some people; it was a British Forces Post Office (BFPO) sale, which allows for tax exemption. Tom on the sales team didn't blink an eye; he checked on my status, organised the items and mailed them out to me (full leathers, boots and touring jacket). Without doubt this was an all round excellent service; the admin, communication, prices and the customer interaction. I can recommend Mega, and if you're BFPO do not hesitate! Thanks very much, I'll be shopping again soon.
Date of experience: October 30, 2020
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