So quick to pay the money
So quick to pay the money
4.5
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
All paid as promised top service
Quote and paid full price as stated. Very quick and easy to use
Always a great experience
I've used mazuma many times and each time the process is first class.
Easy to return
Easy to return, fast payment.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.mazumamobile.com
All reviews
1,000 total • Write a review
Showing 971 - 980 of 996 reviews
AD
Very quick once they receive your…
Very quick once they receive your device. All completed in a day. Great service.
Date of experience: May 16, 2025
EM
This is the fourth time I’ve sold old…
This is the fourth time I’ve sold old tech to Mazuma and the service is seem less, no cost for me to send, excellent communication and paid the same day. I will sell with them again
Date of experience: May 16, 2025
D
Danny
US
Misleading and Dishonest – Reduced Offer on Immaculate iPhone
I sent Mazuma Mobile a brand new, immaculate iPhone, securely packaged in its original box and placed inside a bubble wrap padded envelope. I even took clear, timestamped photos beforehand to prove the phone’s pristine condition. Instead of receiving the full advertised price, I was told there was a “deep scratch” and the offer was reduced by £50. Mazuma then told me to make a claim with Royal Mail for damage caused in transit — a blatantly dishonest suggestion, as there is absolutely no way this kind of damage could have occurred given the secure packaging. It’s clear the phone was either damaged at their inspection facility or this is part of a wider pattern, as many other reviewers have reported similar experiences. This feels like a deliberate tactic to reduce payouts under false pretences. Blaming Royal Mail to shift responsibility is unacceptable and borders on fraudulent behaviour. I strongly advise avoiding Mazuma Mobile — they do not honour their advertised prices and their business practices are deeply questionable.
Date of experience: May 16, 2025
LA
Sent iPhone 14 away and they rejected…
Sent iPhone 14 away and they rejected my offer of £265 and offered £110 as it has deep scratches. I have a photo and there are not deep scratches. £110 for an iPhone 14 is ridiculous. I am not selling for under £200, what a joke!!!!!
Date of experience: May 16, 2025
JF
Jo Ford
US
Dodgy company
Dodgy company I sent a phone that absolutely fitted the 'good' category and they offered £65 and then lied and said it had deep scratches on it which simply isn't true! All of a sudden it was worth £7.50! Absolute liars! The phone had no scratches when I sent it and therefore fit into the good category. Don't trust them. M9140831 The phone has a tiny dead pixel, no scratches at all. There is a slight wear line forming along the fold, tiny piece of plastic needs to be replaced around screen. All of this fit the 'good' category. All so easy to fix. I won't use these people again. Received my phone back, minus the case I sent it with and in a worse condition than I sent it in. Clearly they have damaged it! Wow, can't believe this company, so bad
Date of experience: May 16, 2025
EC
Originally quoted £310 and was knocked down to £130
Originally quoted £310 for phone and when they received it the price was knocked down to £130 Order # M9134493
Date of experience: May 15, 2025
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