So quick to pay the money
So quick to pay the money
Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
So quick to pay the money
Quote and paid full price as stated. Very quick and easy to use
I've used mazuma many times and each time the process is first class.
Easy to return, fast payment.
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www.mazumamobile.com1,000 total β’ Write a review
Paid the price quoted no qualms, very efficient service
Date of experience: May 21, 2025
I should have known better as the price you are offered is nowhere near what they actually want to pay out. Was offered Β£440 but when phone was checked it had some scratches to screen and apparently chips at the top and bottom which I was surprised at as it had been in a case since a day old - was then offered Β£150! When I called to query this was told this was only their first offer! I didnβt know Iβd have to barter! Anyway long story short - asked for phone back which has now been sold privately and upon checking the chips that were apparently on it top and bottom - these rubbed off - were only some grubby marks. Would definitely not recommend. Do yourself a favour and avoid! Total waste of time and money as paid the extra to cover the value of item special delivery Β£10 wasted.
Date of experience: May 21, 2025
Can't complain. They do exactly what they say without any fuss or delays.
Date of experience: May 21, 2025
No nonsense, just paid what they said they would and very promptly.
Date of experience: May 21, 2025
Excellent service and super fast payment for the mobile device
Date of experience: May 21, 2025
Used to be a great company- now they offer an inflated price they never plan to pay. I sent in my phone which was in exceptional condition. I then had my offer lowered from Β£310 to Β£110 due to βdust in the lens. They then offered me Β£155 and then Β£185 when I pushed back- obviously showing they were trying to lowball in the first place. They sent pictures of these specks that apparently show when taking pictures of white surfaces- I have tons of photos of white surfaces taken before sending it in and none of these spots showed then. So basically Iβm left having to accept a lower price for a phone that might have gotten tampered with or could get damaged in returning it. Honestly there are enough companies out there buying used phones- steer clear of this one. It might have been reputable at one point but they are obviously now just trying to rinse you for anything they can.
Date of experience: May 21, 2025