Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

Company details

Information provided by various external sources

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Contact info

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All reviews

1,000 total β€’ Write a review

Showing 891 - 900 of 996 reviews
A
5 out of 5 stars

Superb service, again!

Superb service, as usual. Thanks for the quick turnaround. 72 hours from posting to payment!

Date of experience: May 21, 2025

LS
5 out of 5 stars

Very efficient service

Paid the price quoted no qualms, very efficient service

Date of experience: May 21, 2025

MF
1 out of 5 stars

I should have known better as the price…

I should have known better as the price you are offered is nowhere near what they actually want to pay out. Was offered Β£440 but when phone was checked it had some scratches to screen and apparently chips at the top and bottom which I was surprised at as it had been in a case since a day old - was then offered Β£150! When I called to query this was told this was only their first offer! I didn’t know I’d have to barter! Anyway long story short - asked for phone back which has now been sold privately and upon checking the chips that were apparently on it top and bottom - these rubbed off - were only some grubby marks. Would definitely not recommend. Do yourself a favour and avoid! Total waste of time and money as paid the extra to cover the value of item special delivery Β£10 wasted.

Date of experience: May 21, 2025

LT
5 out of 5 stars

Can't complain

Can't complain. They do exactly what they say without any fuss or delays.

Date of experience: May 21, 2025

DR
5 out of 5 stars

No nonsense

No nonsense, just paid what they said they would and very promptly.

Date of experience: May 21, 2025

MM
5 out of 5 stars

Excellent service and super fast…

Excellent service and super fast payment for the mobile device

Date of experience: May 21, 2025

J
5 out of 5 stars

Quick and easy service

Quick and easy service. Thanks πŸ‘πŸ»

Date of experience: May 21, 2025

D

DB

US

5 out of 5 stars

Great experience

Sent phone after offer next day e mail to downgrade to Good which was fair enough as was a small chip on body not much difference on offer so accepted cash in bank same day fantastic service will use again

Date of experience: May 21, 2025

S

Sam

US

5 out of 5 stars

Excellent service

Speedy efficient service. Full quoted valuation paid within 24 hours of receiving my old device.

Date of experience: May 21, 2025

CS
1 out of 5 stars

Used to be a great company- now they…

Used to be a great company- now they offer an inflated price they never plan to pay. I sent in my phone which was in exceptional condition. I then had my offer lowered from Β£310 to Β£110 due to β€˜dust in the lens. They then offered me Β£155 and then Β£185 when I pushed back- obviously showing they were trying to lowball in the first place. They sent pictures of these specks that apparently show when taking pictures of white surfaces- I have tons of photos of white surfaces taken before sending it in and none of these spots showed then. So basically I’m left having to accept a lower price for a phone that might have gotten tampered with or could get damaged in returning it. Honestly there are enough companies out there buying used phones- steer clear of this one. It might have been reputable at one point but they are obviously now just trying to rinse you for anything they can.

Date of experience: May 21, 2025

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