Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

1,000 total • Write a review

Showing 811 - 820 of 996 reviews
LM
5 out of 5 stars

Was very easy to understand and once…

Was very easy to understand and once they received my phone I had the money in my bank a few hours later.

Date of experience: May 27, 2025

L
5 out of 5 stars

All went ok.

All went ok.

Date of experience: May 27, 2025

I
5 out of 5 stars

Ease of use and swift payment

Ease of use and swift payment. Any queries were quickly dealt with and the whole procedure was smooth.

Date of experience: May 27, 2025

LW
5 out of 5 stars

Very good

Very good Very quick

Date of experience: May 27, 2025

HP
5 out of 5 stars

Fast and easy.

Very fast, very easy and a good price paid. Good comms too.

Date of experience: May 27, 2025

S
5 out of 5 stars

Quick reliable service as always

Quick reliable service as always

Date of experience: May 27, 2025

M
5 out of 5 stars

I sent my phone in last week but forgot…

I sent my phone in last week but forgot it was bank holiday coming up, so got an email this morning to say they had received it then a further email to say funds have been sent. So I give them a 5 star

Date of experience: May 27, 2025

SH
1 out of 5 stars

Had my offer of £190 the phone was…

Had my offer of £190 the phone was fully charged alway been in a cover worked perfectly fine nothing wrong with it . I just upgraded my phone hence why I was selling it ! They then try to tell me it was scratched I took pictures before so we all know that’s not true and now telling me the microphone is faulty which again is total rubbish ! DO NOT USE this company they scam people and now seeking further action to stop this happening to anyone else as the now only offer £80 for a iPhone 13 in perfect condition I just upgraded to a bigger pro max

Date of experience: May 27, 2025

JS
1 out of 5 stars

Mazuma Mobile offered me £85 for my…

Mazuma Mobile offered me £85 for my Apple Watch so I went to the trouble of packaging it up and sending it to them. Thankfully, I took pictures before I sent the watch back. They then said the watch had a deep scratch and they could only offer me £35 which they then increased to £40 when I rejected online. My watch has no deep scratches and looks great. I believe they are just trying it on hoping customers will accept low offers because it's easy to do so. Really annoyed with them and hope I receive my watch back in the same condition because I did take pictures. Complete time wasters and charletons.

Date of experience: May 27, 2025

LB
1 out of 5 stars

Utter rubbish as they have very limited…

Utter rubbish as they have very limited select on phones you can send to them so they are a useless company for me so don't bother using!!

Date of experience: May 26, 2025

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