Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

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Showing 181 - 190 of 996 reviews
L
5 out of 5 stars

Great

Great , quick and easy experience. No issues, thanks for your help!

Date of experience: July 8, 2025

L
4 out of 5 stars

Overall impressed

Overall impressed! Sent off phone on Friday and had money in bank on Tuesday. Even better given I was going to be well and truly ripped off by O2 recycle, who were offering about a quarter of what Mazuma did. Docked one star because they negotiated price down slightly which I don’t think was entirely fair but given how bad some sites can be for buying phones, it wasn’t that bad and this seems like the best site to use when selling your phone.

Date of experience: July 8, 2025

M
5 out of 5 stars

A fare price was agreed and the service…

A fare price was agreed and the service was exceptionally quick, no quibbling over the condition of the device and the payment was made within an hour of confirmation. Perfect thanks

Date of experience: July 8, 2025

M
5 out of 5 stars

Super simple process

Super simple process. Easy to set up, add a device, get the labels and send off the device. Lots of quick comms and they pay the agreed price.

Date of experience: July 8, 2025

PE
5 out of 5 stars

Great experience

Quick and easy, price offered was the price received, will definitely recommend and use again

Date of experience: July 8, 2025

CS
5 out of 5 stars

Amazing

Amazing, sent in a iPhone with a badly smashed screen on Friday and money was in my bank by Monday afternoon. I expected a revised offer but they paid out the price quoted straight away. Really happy with the service.

Date of experience: July 7, 2025

JG
5 out of 5 stars

Speedy service and paid same amount as…

Speedy service and paid same amount as promised without any problems.

Date of experience: July 7, 2025

S
5 out of 5 stars

So quick and easy

Simple straightforward and fast process from beginning to end. Get quote online. Post phone(free) Get paid. Easy. Recommended πŸ‘

Date of experience: July 7, 2025

L
5 out of 5 stars

Easy to do

Easy to do, clear instructions and quick response.

Date of experience: July 7, 2025

RA
1 out of 5 stars

As per the other negative reviews

As per other negative reviews, the offer was revised to a fraction of the original offer. They then doubled the offer after my rejection. I rejected the 2nd offer and had it returned, and they neglected to return the original box and case. Would not recommend unless you're happy to accept much less than the phone is worth.

Date of experience: July 7, 2025

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