Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

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All reviews

1,000 total • Write a review

Showing 111 - 120 of 996 reviews
MS
5 out of 5 stars

Given a competitive price and all dealt…

Given a competitive price and all dealt with within a few days.

Date of experience: July 14, 2025

AH
5 out of 5 stars

Does what is says!

User friendly website. Added the details of the phone and condition and was offered a price. Easy to send pre-paid and received the offered valuation same day. Spot on!

Date of experience: July 14, 2025

MW
5 out of 5 stars

The whole experience of recycling was…

The whole experience of recycling was 100% with Mazuma . I’m 71 years old wasn’t sure if I could trust this company. The whole experience of filling in the form to sending it away was so easy. I received the money the same day you had received my phone . They informed me every step of the way

Date of experience: July 14, 2025

JD
5 out of 5 stars

Quoted price from site is what was paid…

Quoted price from site is what was paid , can't fault mazuma the whole process was fluid and easy great company I will be using again when I need to recycle any tech.

Date of experience: July 14, 2025

NB
1 out of 5 stars

Would never use again

Would never use again ! Twice I sent a phone and both times the offer was lowered by over 50% due to ‘scratches and damage ‘ Rubbish there was no damage the phone met the description of good by a long way both times No never again Happened to my sister too And I’m still waiting 4 days later for my phone to be returned !

Date of experience: July 14, 2025

M
5 out of 5 stars

Very straight forward service

Very straight forward service, processed quickly and paid quickly. Can't ask for more. Thanks

Date of experience: July 13, 2025

A
5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Fast, reliable and payment paid within two hours of confirmation that my item has passed checks. First time using mazuma and will definitely use again.

Date of experience: July 13, 2025

S
5 out of 5 stars

Effortless

Really easy to. Navigate the website and find my phone. Was all sorted in a matter of minutes..

Date of experience: July 13, 2025

SS
5 out of 5 stars

Excellent service

Everything made this process so easy from start to finish

Date of experience: July 13, 2025

s
4 out of 5 stars

Great company that has retained its…

Great company that has retained its value in the old phone sale market flooded by over inflated "highest price paid" for your mobile sites that use this as a hook to then offer you less than 50% of true value. Don't waste your time with others, Mazuma offered realistic price and honoured this with a smooth and fast processing / payment You will thank them for making it a doddle as a posed to back and forth negotiation. Previously

Date of experience: July 13, 2025

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