Review summary

Mazuma Mobile is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

All paid as promised top service

Quote and paid full price as stated. Very quick and easy to use

Always a great experience

I've used mazuma many times and each time the process is first class.

Company details

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Contact info

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All reviews

1,000 total β€’ Write a review

Showing 101 - 110 of 996 reviews
Dw
5 out of 5 stars

Fast and efficient got exactly what was…

Fast and efficient got exactly what was offered

Date of experience: July 14, 2025

CM
5 out of 5 stars

Posted Saturday paid into my bank 1 hr…

Posted Saturday paid into my bank 1 hr ago

Date of experience: July 14, 2025

Ls
5 out of 5 stars

Fast and efficient

Fast efficient and kept me informed all the way through the sale, would highly recommend Mazuma

Date of experience: July 14, 2025

c
5 out of 5 stars

Best phone selling experience

Best phone selling experience, super quick and even faster payment. Definitely would recommend and use again. Thank you

Date of experience: July 14, 2025

DS
5 out of 5 stars

Great service!

So quick! Clean, clear, and secure. Brilliant service. I sent my iPhone 13 with the packaging / label supplied, and Mazuma credited my account with the amount advertised next working day. Thoroughly recommended.

Date of experience: July 14, 2025

Di
5 out of 5 stars

Fair price & quick easy process

Fair price, quick and easy process and trusted buyer, been β€˜stung’ by to good to be true deals before

Date of experience: July 14, 2025

s
5 out of 5 stars

top job

straight forward to use and quick response once they received device

Date of experience: July 14, 2025

AB
5 out of 5 stars

Fabulous took my mobile to the post…

Fabulous took my mobile to the post office Friday by Monday all sorted got the money that phone was worth would defoe use again.

Date of experience: July 14, 2025

MM
5 out of 5 stars

Mazuma offered a good price collected…

Mazuma offered a good price collected the phone then made a speedy payment no problems

Date of experience: July 14, 2025

MS
1 out of 5 stars

Sadly a negative experience

Sadly a negative experience. Phone was valued on the website at a reasonable price for a very well looked after iPhone. Once sent, I received an email offering me Β£160 less than the original bid, claiming a faulty camera if used on a white background !! Feeling this was a little odd I requested my phone back to receive another email stating that after a review, they can now offer me an additional Β£60. Make of that what you will, I asked for the phone to be returned which they did, promptly, but missing the accessories and original box. After asking where these items were, I was told that they state that you should not send original boxes or accessories, not that I can find this on the original email !! All in all, not a great "first" experience with this company.

Date of experience: July 14, 2025

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