Review summary

Martyn Gerrard Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

Leona!

Leona! Leona was extremely efficient and helpful with an issue we had in our flat. The turnover of Leona contacting us to the contractor coming to sort the issue was extremely quick!

T
David Mitchell helped my wife and I…

David Mitchell helped my wife and I find our dream home! He supported us throughout the entire process as first time buyers and kept us up to date throughout. With his help, we were able to complete the purchase in record time. Highly recommend!!

Brilliant experience

What a great experience I had with Sophie at Martyn Gerrard. She couldn't have been more helpful from the moment I spoke to her on the phone when enquiring about a flat to rent.Sophie spent time finding out exactly what we were looking for and came back to me within an hour on What's App with a list of properties we could view, all meeting our criteria.She lined up 6 appointments for us on the same day and met us at the first one.She accompanied us on all the viewings and gave us a really balanced opinion on the pros and cons of each property.By the end of the day we had found a great flat, made an offer which was accepted and completed the paperwork and paid the deposit.After a frustrating week of making enquiries to agents who never got back to me or returned my calls it was so refreshing to deal with Sophie who was professional, efficient and absolutely lovely too.

M
Sophie was fantastic and very helpful.

Sophie was fantastic and very helpful.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 11 - 20 of 996 reviews
Uc
1 out of 5 stars

Terrible

Ignoring request for urgent boiler repairs for 2 month . Shoddy operations hiding behind fake good reviews.

Date of experience: July 6, 2025

MP
5 out of 5 stars

I can’t recommend Mr Zlat Talic highly…

I can’t recommend Mr Zlat Talic highly enough! From start to finish, He was absolutely incredible during the process of buying my house. What stood out most was his friendliness and honesty. He truly went above and beyond . I felt completely supported and in safe hands the entire time. Thanks to Mr Zlat Talic , I was able to buy my dream home If you’re looking for someone who genuinely cares and delivers excellent results, Mr Zlat Talic is the one! Thank you so much again for everything and this experience wouldn’t have been the same without you!

Date of experience: July 5, 2025

CM
5 out of 5 stars

So impressed!

So impressed with Daniel & Anthony at Crouch End’s Martyn Gerrard office with helping us find new tenants for our flat. Always on hand to answer our questions - not that we had many as they provided all the info we needed each step of the way. Would highly recommend working with Daniel & Anthony (thanks both!)

Date of experience: July 5, 2025

SB
5 out of 5 stars

Really great service

From our first telephone enquiry Ali was a star. He arranged viewings, revisits and dealt with all manner of enquiries promptly and efficiently. Ali was also warm and friendly. He took time to really listen, and get to know what we were looking for. Thanks Ali, much appreciated. 👍

Date of experience: July 5, 2025

WB
5 out of 5 stars

Searching for tenants

we were very pleased with the speed and efficiency of all the staff who searched for new tenants for our flat. The response was very good, we had 8 potential tenants come to viewings. We were given full information about each of them . We could not come to meet them ourselves. We relied on the agents We chose our future tenants out of the results we were sent and all the paper work has been completed very quickly and efficiently .

Date of experience: July 5, 2025

JT
5 out of 5 stars

Sophie at Martyn Gerrard

Sophie at Martyn Gerrard has been extremely helpful when I've had any questions regarding my flat. She has promptly sorted out tasks and assisted us in the management of our property effectively. Would definitely recommend speaking to her about any queries or questions you have as she genuinely cares about getting you what you need.

Date of experience: July 4, 2025

LO
5 out of 5 stars

The whole team were very responsive and…

The whole team were very responsive and communication was excellent. They have managed our properties for many years and we are delighted with their service and support. They found our last tenants in a couple of days and got more rent than expected. Highly recommended.

Date of experience: July 3, 2025

LC
5 out of 5 stars

Gabriela was excellent

Gabriela was excellent! She is responsive, efficient and a very good communicator. She very quickly sorted out the issues I had with my flat. I can’t rate her highly enough! Thanks Gabriela!!

Date of experience: July 3, 2025

EH
5 out of 5 stars

Really positive experience…

Really positive experience with these guys; everything felt prompt and professional, they guided us through everything, making the process very easy. It was a pleasure to meet Sophie in East Finchley, and Lexi and Amelia have been equally friendly and helpful - definitely can recommend their services!

Date of experience: July 3, 2025

mz
5 out of 5 stars

Precessional work

Precessional and polite guy name Mittio, did very good work and kindly and respectfully find the right property for us,

Date of experience: July 2, 2025

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.