Review summary

Martyn Gerrard Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

Leona!

Leona! Leona was extremely efficient and helpful with an issue we had in our flat. The turnover of Leona contacting us to the contractor coming to sort the issue was extremely quick!

T
David Mitchell helped my wife and I…

David Mitchell helped my wife and I find our dream home! He supported us throughout the entire process as first time buyers and kept us up to date throughout. With his help, we were able to complete the purchase in record time. Highly recommend!!

Brilliant experience

What a great experience I had with Sophie at Martyn Gerrard. She couldn't have been more helpful from the moment I spoke to her on the phone when enquiring about a flat to rent.Sophie spent time finding out exactly what we were looking for and came back to me within an hour on What's App with a list of properties we could view, all meeting our criteria.She lined up 6 appointments for us on the same day and met us at the first one.She accompanied us on all the viewings and gave us a really balanced opinion on the pros and cons of each property.By the end of the day we had found a great flat, made an offer which was accepted and completed the paperwork and paid the deposit.After a frustrating week of making enquiries to agents who never got back to me or returned my calls it was so refreshing to deal with Sophie who was professional, efficient and absolutely lovely too.

M
Sophie was fantastic and very helpful.

Sophie was fantastic and very helpful.

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Showing 1 - 10 of 996 reviews
K

Ken

US

5 out of 5 stars

Zoe really helped smooth the rental…

Zoe really helped smooth the rental process with valuable information about upcoming changes in legislation which helped both the owner and the renters find an agreement, much appreciated

Date of experience: July 9, 2025

TD
4 out of 5 stars

Sold in just over 2 months

Zlat and Shuhan managed to sell my house in just over 2 months, although I didn't get as much as I would have liked for it, but then my house wasn't in the best condition, so maybe that reflected in the price. Anyway onto pastures new, quicker than expected.

Date of experience: July 9, 2025

NL
5 out of 5 stars

Excellent experience

Can’t recommend the team at Martyn Gerrard North Finchley enough. All the way from first valuation to completion of the sale they have been excellent, extremely clear communication and very responsive, really can’t fault them. The whole team was great but Fatmir dealt with most of the process and was excellent. Proactive, professional and really went above and beyond to ensure we sold out flat in a timely manner.

Date of experience: July 9, 2025

DO
5 out of 5 stars

Great experience

Really impressed with Lubna who took time to understand my requirements and give me the best options possible for my rental search. She was really personable and responsive. Would highly recommend.

Date of experience: July 8, 2025

Z

Zo

US

5 out of 5 stars

Just want to thank Sophie Wilkins in…

Just want to thank Sophie Wilkins in the East Finchley branch for being absolutely outstanding. We’ve had a few problems with being guarantors and she was so patient and helpful and an absolute superstar that would be an amazing asset to any company. Thankyou Sophie

Date of experience: July 8, 2025

Pb
5 out of 5 stars

Very happy with the service received

Very happy with the service received, in particular Mittio. He was extremely responsive and managed to find me a tenant in days. Look forward to working with him in the future.

Date of experience: July 8, 2025

S
5 out of 5 stars

Sophie at the East Finchley branch…

Sophie at the East Finchley branch was the letting agent acting on a property my family and I let. She was very professional and informative throughout the process as well as being very friendly.

Date of experience: July 7, 2025

D
5 out of 5 stars

Friendly, helpful, local

Gabriella, who was the lead for our sale, couldn't have been more helpful, pleasant, knowledgeable and super organised to boot. She regularly updated us with the list of viewings and provided a weekly review on Fridays, with the whole process taking just three months. Very pleased to recommend Martyn Gerrard and Gabriella in particular.

Date of experience: July 7, 2025

A
5 out of 5 stars

Good experience

Sophie has been very helpful over the last nearly two years of tenancy. From help initially with moving in and contractual stuff, up until now. Always very quick to respond and help with any questions. Highly recommended! Thanks Sophie :)

Date of experience: July 7, 2025

SF
5 out of 5 stars

We rented a house through Martyn…

We rented a house through Martyn Gerrard and found Sophie to be really good. She was friendly, efficient and professional. And went the extra mile for us. Thanks Sophie

Date of experience: July 7, 2025

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