Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 71 - 80 of 787 reviews
A

Amy

US

5 out of 5 stars

Thank you Aureta!

Working with Aureta to buy our first home was an absolute pleasure! From the moment we started the process, she made us feel confident, informed, and supported every step of the way. Aureta took the time to truly understand what we were looking for and was always available to answer our questions—no matter how big or small. Her knowledge of the market and attention to detail helped us navigate the often overwhelming process with ease. We never felt rushed or pressured, and she always made sure we were comfortable with every decision we made. Thanks to Aureta, we found our perfect home, and we couldn’t be more grateful for her expertise and kindness. Highly recommend her to anyone looking for a seamless, stress-free home-buying experience!

Date of experience: March 30, 2025

NB
5 out of 5 stars

Lorena Haque....

I recently had the pleasure of working with Lorena Haque, and I cannot recommend her highly enough! From start to finish, Lorena demonstrated exceptional communication skills and Lorena’s in-depth knowledge of the lettings market and attention to detail were evident throughout!

Date of experience: March 28, 2025

KB
5 out of 5 stars

Kyrsten was yet again

Kyrsten was yet again, super helpful and efficient with resolving an issue in the flat I had. I contacted her yesterday regarding a broken bed & within 24hours she had organised for a new bed to be delivered, built and the old bed removed. Thank you Kyrsten!

Date of experience: March 27, 2025

C
4 out of 5 stars

Responsive and attentive

Our property manager Baran Mehmet was highly responsive and attentive, addressing all of our queries with care.

Date of experience: March 27, 2025

EB
5 out of 5 stars

Marsh & Parsons consistently provides a great service!

Marsh & Parsons consistently provides a reactive and supportive service. I recently needed to resolve a rent payment issue and they sorted everything out smoothly and with great communication. A very satisfactory service and lovely people too!

Date of experience: March 26, 2025

B
5 out of 5 stars

Max Davis at the Hammersmith office was…

Max Davis at the Hammersmith office was very helpful and engaged with our requests, which was amazing for us and helped us to a fast and appealing resolution.

Date of experience: March 25, 2025

AC
5 out of 5 stars

Ava was very responsive and helpful and…

Ava was very responsive and helpful and got documentation to me very quickly

Date of experience: March 24, 2025

NK
5 out of 5 stars

My unexpected request was made easy…

My unexpected request was made easy beyond words; Baran Mehmet was efficient and quick. Satisfied with Marsh & Parsons on this point!!!!

Date of experience: March 20, 2025

K
5 out of 5 stars

Giles Grainger - the property manager that you want!

Have been working with Giles Grainger on my rental property. Had plumbing issues for over a year and due to the multiple change of property managers, the issue fell into a blackhole and cost me money!! This all changed when Giles took over. He had laser focus on the issue, prioritised the matter and got the problem fixed. This is what you need from a property manager - THANK YOU Giles.

Date of experience: March 20, 2025

ML
5 out of 5 stars

Great Agent: Scarlett

We spoke with Scarlett a few days ago. She was very professional and did a great job asking us a variety of questions that will help in our short term flat search. We look forward to working Scarlett to find a suitable flat for our upcoming stay in London.

Date of experience: March 19, 2025

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