Review summary

Marsh & Parsons Estate Agents receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

LO

Lisa O'Dwyer

5 out of 5 stars
Marsh and Parsons, Tooting - a really good experience!

I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in their dealings with me, they are both highly experienced agents who know the wider housing market and the local market well and understand the impact of the change in one on the other. Connor Marney, managed the on-the-ground marketing and sale of my property, an absolute star! Calm and reliable, unfailingly polite and hard working I felt really fortunate having Connor as part of my sales team. A big thank you to M&P, I have no hesitation in recommending you!

T

Tracy

1 out of 5 stars
I worked with Marsh and Parsons to do a…

I worked with Marsh and Parsons to do a short-term lease. My agent rushed me to send over full funds (deposit and entirety of rent) immediately to secure the flat, warning me that I might not get the place otherwise, so I did. He wrote to confirm that I got the place. A month later, he said that I actually did not get the place as apparently the landlord was no longer renting it out, despite the contract and confirmation. He “generously” — that’s sarcasm — offered to refund the money. When he sent it back, it was short $1k. He refused to do anything else about it. Not only did he fail to fulfill contract obligations and screw me over that way, he also caused me financial loss for the privilege.

GD

Graeme Downie

5 out of 5 stars
Flat windows fixed

Windows fixed on flat quickly and efficiently.

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All reviews

791 total • Write a review

Showing 31 - 40 of 787 reviews
K
5 out of 5 stars

Great service

I have been working with Marsh & Parsons for over a year now and they have been nothing but helpful and responsive. I have recently worked with Max with Tenancy matters and his professionalism and urgency has not gone unnoticed!

Date of experience: May 12, 2025

vk
5 out of 5 stars

Great experience working with Kisha who…

Great experience working with Kisha who has been very responsive and clear and thorough in all her communication. Extremely helpful in settling into a new property and would highly recommend.

Date of experience: May 12, 2025

NW
5 out of 5 stars

Tenancy Managers Chante and Annalise…

Tenancy Managers Chante and Annalise were very attentive in providing documentation from an 18 month tenancy - in a matter of minutes. particularly useful if you are uploading evidence for a TDS dispute between LL and Tenant.

Date of experience: May 9, 2025

C
5 out of 5 stars

Fast responses and helpful!

Fast responses and helpful!

Date of experience: May 9, 2025

T
5 out of 5 stars

Quick and Clear feedback.

I had the conversation about rent-extention and necessary arrangement for it. Responsible person's feedback/explanation is quite quick and crystal clear, so that I can understand so easily what I have to do for the next.

Date of experience: May 9, 2025

AD
5 out of 5 stars

Eduardo in Lettings Team is extremely helpful

Eduardo in the Lettings Team has been a huge help regarding my flat (I am a landlord). He is polite, professional, very responsive and has a great can do attitude. I am extremely grateful to him for all his help. Ali Dawe-Lane

Date of experience: May 8, 2025

BM
5 out of 5 stars

Baran​​​​ Mehmet handled the issue with…

Baran​​​​ Mehmet handled the issue with the property in a very efficient manner. Providing a number of quotes and kept me informed throughout the process. Very pleasant to work with

Date of experience: May 7, 2025

L
5 out of 5 stars

Proactive and professional

Joanna Tsattalas has been proactive and professional and has worked hard to keep me in the loop on matters pertaining to my property. I feel confident that she is looking after my interests and those of my new tenants - who also seem happy and settled. The team overall are efficient and responsive.

Date of experience: May 6, 2025

JR
5 out of 5 stars

Accounts at Marsh and Parsons - Usyed Shahzad

Usyed in Accounts has been nothing short of amazing to deal with , he is efficient and to the point, I have left many Agents in the past for feeling as if I have been thrown into a a conveyor belt system but Usyed definitely adds that personal touch for the client which assures me that the properties are being well looked after and accounted for by Marsh and Parsons, Great Asset to the team.

Date of experience: May 6, 2025

T
5 out of 5 stars

Responsive and efficient

Fast response to queries, pleasant to deal with and efficient.

Date of experience: May 2, 2025

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