ManFirth Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.
Arranged to take my broken Pure escooter up on Wed 16th July due to the screen not staying on, the guys were brilliant, they did a diagnosis and they discovered it was actually a new screen which was needed. Took them an hour whilst i waited. I had explained that i was needing it for the weekend and had drove from Nottingham to Leeds. Would defo recommend and use them again. thank you so much!!
When I contacted them by phone, started to describe the issue with my Grandson's E Scooter ... within seconds the person completed what the issue was! Clearly, therefore, they'd experienced this issue so this gave me great confidence that they were what they said they were as opposed to a more general electronics repair business. I asked if I could bring it to their unit straight away, they were very pleased for me to do that. So within 30 minutes I was there, the issue was confirmed, I was given a solution and it's price and told it would take about 45 minutes. Despite them clearly being busy, they said they would do it whilst I waited; in the event, it was fixed and working in about 30 minutes. Their Unit is a little difficult to locate but when I rang, they told me if I had any difficulties, to just call them. As it turned out, I was actually about 500 metres away but they walked that distance so I could see him! Great customer-centric philosophy. In conclusion ... great operational capability combined with great customer service. I would absolutely recommend Man Firth without hesitation and I wish them well for the future.
I took my e-scooter in to be repaired with Manfirth after I had left it almost 3 weeks with another company, who had not sourced the problem/fault. As a business owner myself it’s paramount to keep your customer updated by answering calls and texts. All of which Manfirth did. E-scooter repaired in less than 2 days. Very impressed.
Excellent Bike and Service from ManFirth Electric! I recently purchased an electric bike from ManFirth Electric, and I'm thrilled with both the product and the service. The bike is top-quality, with great battery life and a smooth ride. The staff were incredibly helpful, guiding me through the features and helping me choose the perfect model. Their customer service was outstanding, making the entire buying process easy and enjoyable. Highly recommend ManFirth Electric for anyone in the market for an electric bike!
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I had an issue with the throttle on my scooter and was worried about getting it sorted but I needn’t have been. Manfirth were brilliant in getting it resolved and it was so easy to communicate with them! 10/10 would definitely recommend!
Date of experience: July 9, 2021
Really pleased. I had never ridden an e scooter, so decided to book a test ride with ManFirth. I found the customer service from Will and his team 1st class. Perchsad 2 Vsett 10s and they are fantastic! ManFirth is the place to go when you want anything scooter. Thanks Will
Date of experience: July 1, 2021
Great services. Kept me abreast of the updates for delivery as and when he got them. Very pleased with my Vsett 10+. That's Will.
Date of experience: July 1, 2021
Great company, a first class service. They are always available for the customer, I live in London and would not hesitate to buy another scooter form ManFirth. If you are looking for a scooter, I would recommend ManFirth.
Date of experience: June 25, 2021
Really great customer service. So helpful and understanding to new people coming into the Eworld or transport. 5star.
Date of experience: June 19, 2021
Wow I got my T4 max scooter and it was better than I imagined it . I wanted a fast scooter and the t4 knocked it out the park with 34mph and it looks amazing a real head turning scooter. My advice for anyone buying a scooter is email first and find out if in stock and you will be happy. Manfirth went out there way to answer every question and went further than needed. I'm so happy with my product and will definitely buy again from manfirth. 10 star company with 10 star workers and 10 star products. Thanks again steve k Essex
Date of experience: June 5, 2021
Bought the Ninebot Max G30. Both this scooter and Manfirth were recommended by a close friend who also bought the same scooter. Very pleased with the scooter and Lucy from Manfirth was outstanding in the pre purchase communication. Lucy couldn’t have been more helpful and efficient, and for this reason, I chose to buy my scooter from Manfirth rather than another company. Scooter arrived promptly and securely packaged. Full marks all round for the Ninebot Max G30, Lucy and Manfirth. I’ve since recommended all three to other people who have asked me about my scooter and where I got it.
Date of experience: June 5, 2021
Sent an email to get my scooter fixed and received a reply with in the hour, the same day it was fixed. It was perfect. Manfirth staff all ways go above and beyond.
Date of experience: May 21, 2021
I purchased a Ninebot Max G30P 2nd Gen Motor from these guys at a really good sale price. They even ensured the eScooter was delivered on my day off work! Fast, reliable and reassuring service from start to finish! Personal touch of direct contact via iMessage from Will meant I was able to ask questions and received a personal, helpful, friendly and speedy response! My eScooter arrived in immaculate condition (as one would expect when buying brand new) on the late morning, giving me time to assemble it and ensure it was setup properly ready for its maiden ride! Much to my surprise, it came with a really good numbered cable lock and mount! A really thoughtful and nice touch, saving me a few quid buying one myself to secure my precious commuter scooter! The eScooter was every bit as I imagined from the many excellent reviews I have seen on YouTube and forum sites! A phenomenally good machine with a fantastic battery, motor, power and range to haul my 15.5 stone lump with ease! Very little deceleration up hill too! And wow, just wow how this thing can fly in Sport mode! Superb handling and the tubeless tyres give you that added comfort of a very reduced chance of getting a flat! I am over the moon with my purchase and can’t wait to get back on it, put its claimed range to the test! I highly recommend ManFirth Electrics for your next eRide!! :D
Date of experience: May 20, 2021
Excellent service and helmet is bang on
Date of experience: May 13, 2021
