ManFirth Electric receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about communication and customer service.
Arranged to take my broken Pure escooter up on Wed 16th July due to the screen not staying on, the guys were brilliant, they did a diagnosis and they discovered it was actually a new screen which was needed. Took them an hour whilst i waited. I had explained that i was needing it for the weekend and had drove from Nottingham to Leeds. Would defo recommend and use them again. thank you so much!!
When I contacted them by phone, started to describe the issue with my Grandson's E Scooter ... within seconds the person completed what the issue was! Clearly, therefore, they'd experienced this issue so this gave me great confidence that they were what they said they were as opposed to a more general electronics repair business. I asked if I could bring it to their unit straight away, they were very pleased for me to do that. So within 30 minutes I was there, the issue was confirmed, I was given a solution and it's price and told it would take about 45 minutes. Despite them clearly being busy, they said they would do it whilst I waited; in the event, it was fixed and working in about 30 minutes. Their Unit is a little difficult to locate but when I rang, they told me if I had any difficulties, to just call them. As it turned out, I was actually about 500 metres away but they walked that distance so I could see him! Great customer-centric philosophy. In conclusion ... great operational capability combined with great customer service. I would absolutely recommend Man Firth without hesitation and I wish them well for the future.
I took my e-scooter in to be repaired with Manfirth after I had left it almost 3 weeks with another company, who had not sourced the problem/fault. As a business owner myself it’s paramount to keep your customer updated by answering calls and texts. All of which Manfirth did. E-scooter repaired in less than 2 days. Very impressed.
Excellent Bike and Service from ManFirth Electric! I recently purchased an electric bike from ManFirth Electric, and I'm thrilled with both the product and the service. The bike is top-quality, with great battery life and a smooth ride. The staff were incredibly helpful, guiding me through the features and helping me choose the perfect model. Their customer service was outstanding, making the entire buying process easy and enjoyable. Highly recommend ManFirth Electric for anyone in the market for an electric bike!
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Manfirth are great always answered the phone! There were issues with my scooters unfortunately, so I had to go elsewhere .😕 Will is a friendly and a great help. Also I had my refund back within 2 days which was great. 👍.
Date of experience: November 20, 2020
Very helpful , super fast to answer any question I’ve had and the scooter D6+ is a beast , built like a tank . I was super impressed when it arrived and was blown away by the size and quality of it , best £1595 I’ve ever wasted on a toy and I love it .
Date of experience: November 20, 2020
Great company to buy electric scooters from (got a black Friday discount) I had a very pleasent experience great comms, delivery time was good only problem I had was a bent deck on my nanrobot ls7 but after sending pictures and evidence a great chap called will took care of everything and another one is on its way. Very pleasent experience and if I need them for anything I won't hesitate to shop here again
Date of experience: November 19, 2020
