Réactif mais délais plus longs qu'annoncés
8€45 de frais de port pour une livraison standard en 3-5 jours qui a plutôt duré 9j me concernant. Maintenant ça vient d'Angleterre, on est en Mai. Rien à redire autrement.

LIDS Sports Group is a leading retailer specializing in sports headwear and apparel. The company offers a wide range of products, including officially licensed caps, jerseys, and other merchandise representing various sports teams across the United States and Canada. With a focus on providing quality products for sports enthusiasts, LIDS serves a diverse customer base that includes fans of all ages looking to support their favorite teams. Through its user-friendly online platform at www.lids.com, the company provides customers with the convenience of shopping from home, featuring a comprehensive selection of items from major leagues such as the NFL, MLB, NBA, and NCAA. LIDS Sports Group also operates physical retail locations, enhancing its reach and allowing customers to experience its products in person. By catering to passionate sports fans, the company is committed to delivering a variety of options to meet the needs of its clientele.
Reviewers frequently report negative experiences with LIDS Sports Group, citing customer pain points more often than praise. Common complaints include order, lids, service, customer.
A smaller set of reviewers mention positives such as lids, great, service, helpful. Overall sentiment is predominantly negative based on 117 reviews and an average rating of 1.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 117 | 100% | +1.7 | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| May 24 | 2.0 | 3 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | 1.0 | 5 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 3 |
| Jan 25 | 2.5 | 4 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 117 most recent reviews.
“The Locker Room by Lids in Beachwood is one my favorite LIDS”
“Absolutely horrible customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Service | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.3 out of 5 (poor) | — | 117 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.9 out of 5 (poor) | 1.7 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | — | 3.0 out of 5 (fair) | −20% | 100 |
Bottom line: LIDS Sports Group is #5 of 5 on overall rating in this group. On website & app, Avenue 85 scores higher (5.0 vs 1.3).
117 reviews of LIDS Sports Group. Filter by what matters to you.
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LIDS Sports Group is a leading retailer specializing in sports headwear and apparel. The company offers a wide range of products, including officially licensed caps, jerseys, and other merchandise representing various sports teams across the United States and Canada. With a focus on providing quality products for sports enthusiasts, LIDS serves a diverse customer base that includes fans of all ages looking to support their favorite teams. Through its user-friendly online platform at www.lids.com, the company provides customers with the convenience of shopping from home, featuring a comprehensive selection of items from major leagues such as the NFL, MLB, NBA, and NCAA. LIDS Sports Group also operates physical retail locations, enhancing its reach and allowing customers to experience its products in person. By catering to passionate sports fans, the company is committed to delivering a variety of options to meet the needs of its clientele.
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