Legend Footwear is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
Iegends footwear prices are half of what I normally pay for Fitflop flip flops. delivery was also quick. I was very pleased from ordering them to delivery to me and I will not hesitate to recommend Legends footwear to friends and family
Great sandals at a really good price. and fast delivery
Please be careful with the sizes with this company. I bought some trainers recently, the size was marked correctly on the box as 9 as were the shoes. When I put them on initially I thought, these are a snug fit but stupidly continued to wear them thinking that they might stretch. They didn't and after a while I compared them with my old trainers and found that the new ones were quite a bit smaller. Needless to say that when I contacted legend they said that this was an acceptable difference although this was my third pair of the same trainer and I never had a problem before. It's my own fault for not returning them straight away but now I'm stuck with an £86 pair of shoes that I can't wear. So, if anyone has a similar problem with size please return them straight away.
Best price, brand new in original box. Sent on time as stated. Really pleased.
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Website
www.legendfootwear.co.uk100 total • Write a review
Prompt delivery, prompt response to questions, great product and great price.
Date of experience: June 2, 2025
Easy to use website. Fast delivery. Instant no quibble returns. Instant refund. Great company.
Date of experience: June 1, 2025
Amazingly quick delivery even during bank holiday weekend. Birkenstocks are excellent. I will be back!!
Date of experience: May 31, 2025
Excellent price for a quality item which was delivered in great time.
Date of experience: May 31, 2025
Great item at awesome price. Arrived promptly. Would recommend
Date of experience: May 31, 2025
Good website amazing prices on Mephisto shoes. Very quick delivery,with information about my purchase as to when it was arriving. Would purchase from the company again. Excellent in every way.
Date of experience: May 30, 2025
US
UPDATE FOLLOWING LEGEND COMMENTS: my first, second and many communications with legend were way prior to posting my trustpilot review, as requested to do so by a generic legend email, one shoe insole only was problematic and on not one pair but the second pair exactly the same issue, at no point have you mentioned improvement upon wearing the defective shoe until now? However, this would then move to shoes having being worn which would ultimately be my choice and not your recommendation, as you have only yesterday advised you need several photos despite advising you I have literally only opened the box?! Your stringent checks you mention appear to have not happened either both pairs of shoes appearing to be put back in stock and sent out or a huge coincidence same size and same shoe??? Ruching up under the toes when tried on does not seem like it would be ok after a few wears?! UPDATE: legend are fully aware of this ongoing issue and abysmal service, they have since emailed suggesting they have had similar issues? However for the same size and shoe to go out of stock, then back in stock after my return, now back out of stock is too similar? Plus, the left insole is a size bigger, once I returned the original and the same issue arriving again, sharks is all I can think…they now want pictures of insoles, shoes, soles, box etc yet again and suggest I go through the online returns process yet again without any proactive action or resolution from legend Original trust pilot the other day …..Bought a pair of vivobarefoot Bit of a mess with delivery with Royal Mail Left shoe had faulty insole not glued down so when putting foot in insole ruched up at the toes I emailed, no response se, called to be asked for photos of the insoles and they would investigate minus the shoes. No advise on returning. Another call for clarity on what they needed and disbelief at their intention to investigate without shoes I then noticed on website how to do return for exchange so I followed this Then email saying ran out of my size so I asked for another size to give to daughter While waiting g for daughters exchange my size came back in stock so I ordered them Had to chase delivery as didn’t happen and tracker not working. Shoes appeared this morning 4 days at 8am Cannot believe it. Damaged vivo box inside PLUS they have delivered the same shoes I returned with the faulty left shoe insole. ! I emailed S soon as I realised and guess what. No reply, no read receipt, no call, nothing Shocking experience, after I returned the original faulty shoes I then Got an email asking me for several photos of the shoes. Soles, box, uppers, labels, which I had not been asked for at all during 2 calls and implying they will do a thorough check and if any sign of eear may not refund etc ? I received the original faulty shoes Saturday, emailed Sunday upon trying them on, called Monday for advise and support, misadvised and no support regards return/exchange process and then returned Monday unworn Abysmal service, awaiting communication, aovy, resolution x shame on you legend footwear
Date of experience: May 30, 2025
