Review summary

Leep Utilities is exceptionally well-rated by customers. Customers particularly appreciate service and professional.

Based on reviews, created with AI

See what reviewers are saying

O
Good experience

This call was very helpful and lovely. It was short and sweet, but all the information that was shared was very useful. :)

Fiona was very helpful in sorting out…

Fiona was very helpful in sorting out my account after the tenants had moved out, a pleasure to deal with!

I had a great experience

I had a great experience. The person I spoke to was helpful, knowledgeable and very professional.

Moved into a new build

Moved into a new build, Tia was helpful and took all the details needed to set up my account. Very pleasant experience ☺️

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All reviews

100 total • Write a review

Showing 21 - 30 of 96 reviews
AL
5 out of 5 stars

Great ,professional help

Great ,professional help. Got the issue sorted in a couple of minutes.

Date of experience: June 19, 2025

D
5 out of 5 stars

Setting up an account

Michelle was really helpful and clear with helping me to set up an account.

Date of experience: June 19, 2025

J
5 out of 5 stars

Very nice experience

Michelle, was very patient, professional, and thorough helping me with my mums bill, we spoke about changing the direct debit, I paid the outstanding balance, she also advised me to try and do a metre reading each month.

Date of experience: June 19, 2025

D
5 out of 5 stars

New customer

Fiona was super helpful and friendly. My account was set up quickly. It was a smooth process. Thank you!

Date of experience: June 18, 2025

YF
5 out of 5 stars

Sara was very helpful and informative…

Sara was very helpful and informative and she setup my account fairly quickly and explained everything I needed to know. Great experience!

Date of experience: June 17, 2025

B

Bex

US

5 out of 5 stars

New customer

Sarah was brilliant. Very lovely and helpful. She got me set up as a new customer super quick. Very very happy with the service so far.

Date of experience: June 17, 2025

S
5 out of 5 stars

Called to set up my water charges

Called to set up my water charges. I was dealt with by a very helpful lady that explained things clearly and got me all set. Very friendly lady with great customer service skills

Date of experience: June 17, 2025

Ym
5 out of 5 stars

Michelle was really understanding and…

Michelle was really understanding and provided so much support and information that was useful. I had some financial difficulties and she understood and supported as much as she could to get the best for me I would really recommend speaking to Michelle she will take care of you!

Date of experience: June 16, 2025

B
5 out of 5 stars

Friendly helpful staff

Rang to set up my new home water account, spoke to India who was so helpful and friendly. She explained in great detail the process and made it easy for me understand.

Date of experience: June 13, 2025

RD
5 out of 5 stars

I was charged on my water account for a…

I was charged on my water account for a time period to which I didn’t live in my property and Ferris helped me out in getting this resolved. The wait time was a tad bit longer than expected but she was really nice and helpful, eventually rectifying the issue so was definitely worthwhile.

Date of experience: June 13, 2025

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