Lebara Mobile (DK) is a telecommunications provider specializing in mobile subscription services in Denmark. The company offers competitive mobile plans starting at 19 kr. per month, which include data usage across the European Union. Lebara is designed to cater to a diverse customer base, including individuals looking for affordable mobile solutions without long-term contracts. The company facilitates an easy transition for new customers, allowing them to switch their mobile numbers seamlessly and purchase SIM cards directly through its website, www.lebara.dk. With a focus on providing cost-effective mobile plans, Lebara Mobile (DK) aims to meet the needs of consumers seeking reliable telecommunications services at an accessible price point.
Lebara Mobile (DK) receives overwhelmingly positive feedback from its customers, with many praising the exceptional service provided by staff members like Minh, Julie, and Ronja. Reviewers highlight the quick and efficient assistance they receive, often noting that issues are resolved in just a few minutes.
The friendly and helpful attitude of the employees contributes significantly to customer satisfaction, with many expressing gratitude for the professional guidance they receive during their interactions. The chat and phone support are described as easy and accessible, making it convenient for users to get help when needed. Overall, the combination of speedy service and attentive staff creates a highly favorable experience for consumers. With no significant complaints surfacing, the sentiment is overwhelmingly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super og nemt og snak med”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: Lebara Mobile (DK) is #1 of 5 on overall rating in this group.
60 reviews of Lebara Mobile (DK). Filter by what matters to you.
It was good talking to someone who has a sense of humor and listen to you. Secondly, he was having a good customer care service i.e., assist with patience and understanding although I shaky with the search and pronunciation. Thanks Lebara Dk team. By Sam Okoya Okumu.
God service leveret af Eli. We fik sim kortet igang, så jeg kunne bruge min mobil!
Efter jeg havde fået nyt betalingskort, var mit nummer gået på almindelig taletid, ds jeg opdager dette og ringer ind. Inden at blinke hjælper medarbejderne mig med hvad jeg skal gøre, og tilbyder at tilbage betale de fleste penge for det forbrug jeg har haft. Mange tak for hjælpen. 😃👍
Quick answers to the questions people ask most.
Lebara Mobile provides a variety of mobile plans tailored to different needs. For detailed information, please visit our website or contact customer service.
If you are experiencing network issues, we recommend reaching out to our customer service team. They are available through chat and phone to assist you.
To transfer your number to Lebara, please check our website for the step-by-step guide. Our customer service representatives can also provide assistance if needed.
Our customer service team is available to assist you during regular business hours. For specific hours, please refer to our website.
For information on returning products, please consult our return policy on the website or get in touch with our customer service team for guidance.
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Jeg fik god og hurtig betjening og hurtig hjælp, på under 5 minutter havde de hjulpet mig.
I had problems with roaming in India, where my Lebara Sim did not log into the providers net. Minh solved my problem
Minh helped me fix the issue and addressed my concern politely and effectively
Jeg havde brug for hjælp til at aktivere mit SIM-kort samt få tilsendt et nyt, og jeg fik en virkelig god oplevelse hos Lebara. Jeg talte med en meget venlig og hjælpsom kvinde i kundeservice, som tog sig tid til at forklare det hele tydeligt og sørgede for, at alt kom til at fungere. Hurtig og professionel service – jeg følte mig godt behandlet hele vejen igennem. Tak for hjælpen!
Lebara kundeservice meget arrogante og vil ikke hjælpe mig igennem for det havde hun ikke tid til Jeg gjorde som hun sagde og nu virker det ikke John Ps på grund af en dygtig medarbejder der har redet min dag får i nu 5 stjerner
Fantastisk hurtig service
Andreas var hurtig og meget behjælpsom
Minh fra Lebara chat support var tydelig og klar med svar på mine spørgsmål
I lost my sim card while traveling. I ordered another one very easily. But it happened that it got lost in another mailbox. But they were able to help me with that too, and offered to send a new one to a physical store. But, oh my goodness, I still found the one that was sent to me before. Thank you for your help to agent Minh for your understanding and support in resolving this unfortunate situation.
The. Best. Best. Service. From. Magnus
Bedste telefonservice jeg har oplevet,all over.
Lebara Mobile (DK) is a telecommunications provider specializing in mobile subscription services in Denmark. The company offers competitive mobile plans starting at 19 kr. per month, which include data usage across the European Union. Lebara is designed to cater to a diverse customer base, including individuals looking for affordable mobile solutions without long-term contracts. The company facilitates an easy transition for new customers, allowing them to switch their mobile numbers seamlessly and purchase SIM cards directly through its website, www.lebara.dk. With a focus on providing cost-effective mobile plans, Lebara Mobile (DK) aims to meet the needs of consumers seeking reliable telecommunications services at an accessible price point.
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