Really helpful service
Really helpful service
4.7
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Lebara Mobile (UK) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
mobile plan
I wanted to change my mobile plan so I called up customer service at Lebara. I spoke to Anurag Tripathi who did an amazing job and gave me a better plan that I was hoping for and gave a full refund of my previous plan. This is the type of customer service you dream of from any company. I am just awed by the care they show to their clients.
Fab service from Akshay
Fab service from Akshay! Quickly sorted out my problem for me - very grateful thank you 😊
I'm in France buyed 3GB spend money…
I'm in France bued 3GB spend money didn't haven't internet with rouming .Called Lebara couldn't helping fir internet or back return money cancell transactions .Disapointed service
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.lebara.co.uk
All reviews
1,000 total • Write a review
Showing 11 - 20 of 996 reviews
SD
Fantastic support and very efficiently resolved
Ankita was very helpful and resolved the issue in no time making the experience very pleasant
Date of experience: July 20, 2025
MM
Anurag Tripathi Was so helpful in…
Anurag Tripathi Was so helpful in sorting out my SIM card for me thank you very much
Date of experience: July 20, 2025
DJ
Askay was very precise and answered my…
Askay was very precise and answered my questions
Date of experience: July 20, 2025
PR
Pea Rose
US
They trump all previous used providers…
They trump all previous used providers for phone service , customer service , EASE of access and price, ⭐️⭐️⭐️⭐️⭐️ this time, assisted by Ravirah Singh who not only dealt with my query went above and beyond to make sure the job was done correctly with call backs etc, was a pleasure to speak to , polite & efficient.
Date of experience: July 20, 2025
ab
Live chat instantly resolves problem
After losing my bank card, Lebara was unable to renew my new customer deal plan and I selected the wrong plan when restoring my service with a different bank card. Live chat agent was able to instantly restore my previous plan and refund the remainder of the incorrect one. Result.
Date of experience: July 20, 2025
AK
Darshan done the great service
Darshan done the great service
Date of experience: July 20, 2025
RS
Excellent customer service
Excellent customer service! Quick response and very helpful throughout.
Date of experience: July 20, 2025
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