Review summary

Learning Curve Group receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

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S

Shaun

1 out of 5 stars
Extremely Disappointed with their Unfair Practices

I booked a free course with Flexible Learning by mistake, realising almost immediately that it wasn’t the right level for me. I contacted them the very next day to cancel — before accessing any materials or participating in anything — only to be told I’d be charged a £125 “admin fee” to cancel. While I understand there was a clause about this fee for non-completion, it’s completely unreasonable to enforce it when the course was clearly booked in error and cancellation was requested promptly. I didn’t benefit from the course in any way, and yet they’re still demanding payment. Worse still, the course was advertised as free, but this cancellation charge wasn’t made clear upfront. It feels misleading and unfair — and their refusal to show any flexibility or understanding shows a complete lack of customer care. I would not recommend Flexible Learning to anyone based on this experience. If you make an honest mistake, don’t expect any compassion — just a bill.

C

Charly

5 out of 5 stars
Amazing

My tutor was amazing, patient and knew how to teach! my mental health was not grate when I started but my manager and tutor was amazing and so supportive, I finished level 2 hair dressing and am now onto level 3 and honestly loving it. Definitely recommend! well definitely recommend the camden branch all tutors are amazing kind and patient but in a constructive way. Had the best experience in level 2 hairdressing.

mb

mark bennett

5 out of 5 stars
Taxi driver disability awareness course

Easy to use, all information you need is provided. Lots of payment methods

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All reviews

999 total • Write a review

Showing 981 - 990 of 995 reviews
CG
5 out of 5 stars

The course was easy to use

The course was easy to use, the tutor gave feedback on each answer. I got a call to see if everything was ok and if I need any help. Each section was marked in a few days. Once completed the certification came within 2 weeks.

Date of experience: April 18, 2024

c
5 out of 5 stars

A brilliant experience

I had a brilliant experience, and was guided the whole way by an amazing tutor.

Date of experience: April 18, 2024

c
5 out of 5 stars

level 2 mental health in the workplace

Sheila was a very good tutor and helped me greatly in my course, advised me how to improve and where i was making mistakes

Date of experience: April 18, 2024

TS
5 out of 5 stars

Exceptional, professional and excellent experience

The whole process of the course from start to finish was brilliant. I had all the support I needed and felt extremely safe and valued. A great experience with a very professional online college. Couldn’t speak more highly of learning curve. Thank you.

Date of experience: April 18, 2024

C
5 out of 5 stars

I recently did a understanding domestic…

I recently did a understanding domestic abuse course. I believe people should have the knowledge of the different forms of domestic abuse, the signs, help available and their rights, potentially saving lives. I have gained so much knowledge after doing this course, it was also free and though I didn't need to contact my tutor I had their number, email etc if I had problems. I did find the course a little difficult, but I believe that's because I didn't finish education. My work was marked quickly, and any problems were highlighted for me to adjust, I was given lots of feedback, which helped. The company called me to ask if all was OK and did I need assistance. I passed my course and am now waiting for my certificate and deciding on what course to choose next.

Date of experience: April 18, 2024

P
4 out of 5 stars

Useful courses, though more theoretical based

My 3rd course with Learning Curve Group and again a nice experience. 4 stars due to based on theory, no practice, but a pleasant experience and gained lots of knowledge.

Date of experience: April 18, 2024

EM
1 out of 5 stars

Didn't receive the certificate

Wouldn't go with , waited 11 mths for a Certificate and the response I got was just wait till it comes , 11 mths later no Certificate still

Date of experience: April 18, 2024

c
3 out of 5 stars

What I dislike is you never hear from…

What I dislike is you never hear from your tutor and the tutor I had took days to reply to any question and I would have to resend my question to her to get a reply, the online session was pointless had nothing to do with the course I was going at all. The course it self was fine and I enjoyed most of it

Date of experience: April 18, 2024

c
5 out of 5 stars

Course was informative

Course was informative I have the knowledge just not the certifications so I was able to meet the requirements of course as could be quite a lot to take in and complete the assessment at the end if you’ve no prior experience. However you are given tips and chances to redo sections so this helped a lot. Highly recommend especially if retraining

Date of experience: April 17, 2024

m
5 out of 5 stars

Great way to learn

The online course is tailored to suit individuals' training needs. Everything is clearly explained from the offset and the training material can be downloaded to refer back to at any time. There is plenty of time allowed to complete the online assessments and the huge advantage is you can return to where you left off without difficulty. It's very easy to go over your answers and amend where necessary before submission. The assigned mentor gives excellent feedback in a prompt manner and really encourages you to progress. They are available via email or mobile should you so desire. Thoroughly recommended.

Date of experience: April 17, 2024

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