Leaf Home Water Solutions

4.47 out of 5 stars
4.5
Great1,000 reviews

TrustScore

4.5
4.47 out of 5 stars
Great
5 out of 5 stars
796
4 out of 5 stars
65
3 out of 5 stars
36
2 out of 5 stars
19
1 out of 5 stars
84
1,000 reviews in total

Review summary

Leaf Home Water Solutions receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

I had the pleasure of working with Brian

I had the pleasure of working with Brian from Leaf Home Water Solutions to install a water filtration system in my home,...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Expert plumber

The installer, Milton, came right on time (actually early) and started work right away. He even had to perform addition...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I tried and gave up

I have tried my best not to give a negative review but I honestly feel there is no other option now. Long story but here...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Tyler was my installer and his helper…

Tyler was my installer and his helper was Austin. They did a great job and super nice. They are very professional and go...Read more

0
0
🔥 High engagement

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Emely
Emely
1 reviews
7 months ago
5 out of 5 stars

Wonderful

Patrick was great at installing the water softener and reverse osmosis. I was nervous that we would have a big hole going from our pantry into our garage. The hole was less than an inch and filled with very neatly placed tube he did a wonderful job. He told me he was a professional and he was right!!! I highly recommend this company and Patrick. Josh and his partner did great with testing the water and explaining what was in it. Sorry I don’t remember his partners name but they were both very professional and educational. Thank you all for your service.

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Jason  Hebrock
Jason Hebrock
1 reviews
7 months ago
5 out of 5 stars

Hands down best tech

Hands down best tech

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Alyssa Gaerte
Alyssa Gaerte
1 reviews
8 months ago
1 out of 5 stars

Disappointment and Dishonesty

If I could give them no star, I would. They lied about what the system would do and then have terrible customer service. Good luck getting a hold of a person who can truly help you. I called the customer service number and got a scheduler who scheduled someone to come out TWICE and no one showed up. I finally got a someone here and they proved the system is not helping my water one bit. It is still very salty and tastes terrible. Despite the test results proving the system is bunk, I have not been successful yet in getting a refund and the system removed. The one guy I can get a hold of just keeps telling me different excuses (recent change in leadership, management only makes decisions on certain days, lost my claim on a regional level, etc.) I still have hope they will remove the system and refund my money. I'm a single mom. I didn't really have the money to spend in the first place but I needed good water for myself and my kids. I have been buying my water for months now....all the while having the Leaf System sitting in my basement doing nothing. Update- proposed resolution was to try to sell me an at-cost reverse osmosis system so my water would taste better. Um. No. So I have to spend more money so my water is good to drink which is what the first system was supposed to do. I’m so frustrated.

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Gerri
Gerri
1 reviews
8 months ago
1 out of 5 stars

This company is awful

This company is awful! I had my system put in and the part under the sink never worked so they came and removed it. They made a leak and my sink and ruined everything under there. The outside unit don’t work either! My water is still yellow staining. We have been dealing with this since October it’s now April. No one calls us back! Terrible service! DO NOT USE THIS COMPANY!!! Sending me to collections for crap that don’t work!!!!

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Eric Clark
Eric Clark
1 reviews
8 months ago
5 out of 5 stars

My experience with Leaf Home Water Solutions

My experience with Leaf Home Water Solutions awesome! Matt, the service technician was informative and he answered my questions. He made sure that my water lines were clean. He also made that the area he was working in was thoroughly cleaned up. A good experience with a good company. Thank you. Eric

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BoilerUp
BoilerUp
1 reviews
8 months ago
5 out of 5 stars

Leaf Home Water Solutions

After several discussions/meetings with companies, Leaf Home Water Solutions was our choice. Our Sales Consultant - Tricia - was very informative and the review/detailed approach helpful. We truly appreciated the installation led by Jerry. Very dedicated and helpful in ensuring a timely installation aware of our home/landscape - and getting it done right right. Very happy with the overall outcome and experience. Thanks again to both Tricia and Jerry.

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8 months ago
5 out of 5 stars

Would highly recommend this business, was the first and last call I made for a whole home water system

The sales person (Patrick) was knowledgeable, understood what I was looking to accomplish and understood the importance of keeping to my budget. The person who installed the system (Kenny) was very professional, friendly and clearly demonstrated exactly how everything worked.

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Dave Borgman
Dave Borgman
1 reviews
8 months ago
5 out of 5 stars

Patrick in sales was great

Patrick in sales was great. No pressuring. Dan Wengeler, the tech who did the install was great. Explained things well, and top-notch craftsmanship

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8 months ago
5 out of 5 stars

Seen ad on Facebook and put in for a…

Seen ad on Facebook and put in for a “FREE” water test, so scheduled that on a reasonable day ,and a gentleman named Danile came to our home and did a few look arounds and tested the water , the results was hard water ,chlorine was high , the visit was short and simple I then closed on the deal with Danile and his boss once I got approved wasn’t long after came the installation we were able to work out a date that worked for our schedule the installation was fast and clean . We are very happy to have this installed and can’t wait to see the difference in the water at our home we thank you very much !

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JoAnn
JoAnn
1 reviews
8 months ago
5 out of 5 stars

Good Experience All Around

Alex Rosano was very pleasant and professional. Good experience all around.

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Carl
Carl
1 reviews
8 months ago
5 out of 5 stars

Alex Rosario was awesome very…

Alex Rosario was awesome very professional and honest. Love the service and knowledge also he help us with a splitter for our electrical outlet. Hope in getting him for our plan for the water filtration in our kitchen for drinking water plan

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James Longo
James Longo
1 reviews
8 months ago
5 out of 5 stars

Awesome guy came out here on a Sunday…

Awesome guy came out here on a Sunday to help me last minute.

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8 months ago
1 out of 5 stars

Poor installation and no follow up

We are still waiting to hear back from Brian Bunnell - Operations Manager and Cory Parker- Indiana manager on the insurance claim they said they file on our behalf due to water damage caused by poor installation.

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Tyler
Tyler
1 reviews
8 months ago
5 out of 5 stars

Great job,very professional and…

Great job, jacob booth was very professional and had excellent service. Made everything nice and neat and he took his time and made it look great.

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Jackie
Jackie
1 reviews
8 months ago
5 out of 5 stars

Tony was very professional and Grrrreat…

Tony was very professional and Grrrreat 😉 He took the extra time to walk us through so we are ready to fully enjoy our water softener in our new home. We highly recommend him, and my siblings will be signing up soon 🤗😀

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Sherll Barnes
Sherll Barnes
1 reviews
8 months ago
5 out of 5 stars

Great syst

Patrick did a great job! Went right to work and explained as he went along. Very courteous and nice guy!

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8 months ago
5 out of 5 stars

Efficiency

I called in for an estimate. Adam came out the same day and by day 2 ,my system was installed! And best of all it is a USA based and manufactured company!

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Reynold Mathe
Reynold Mathe
1 reviews
8 months ago
5 out of 5 stars

Completely Satisfied

Harold arrived on time and performed a quick evaluation of the existing system. He then went right to work installing our new Sim1.0 system. He made sure everything was cleaned up before he left.

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Stan Miller
Stan Miller
1 reviews
8 months ago
5 out of 5 stars

Our New Home Water system

1. The sales staff was professional, conducted a thorough evaluation of then home water system, recommended the proper solutions for our water issues, never attempted to upsell or pressure us. 2. Dan our installer was on time, knowledgeable, professional, showed us how our system works, gave us good information about how to get the best performance from our new home water system. Answered all our questions and was very positive about the performance of the system he was installing.

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Brian Gugler
Brian Gugler
1 reviews
8 months ago
5 out of 5 stars

Patrick did a great job installing our…

Patrick did a great job installing our water sofner system and our reverse osmosis system! Great communications with us and explained everything well. Give him a raise!

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