I have efile trained with Katie Barnes…
I have efile trained with Katie Barnes & purchased the efile & various bits continually to run my own nail business. I would say this is one of the best on the market
4.2
Great
108 reviews
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💬Hasn't replied to negative reviews
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Review summary
Katie Barnes Tool Range & Education receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
LOVE Katie Barnes 💕
Always quick delivery and quality tools! Love Katie Barnes!!!! 💕
Excellent products
Excellent products, with excellent customer service.
Great company
Quick delivery, beautiful products, great communication and reasonable postage prices. One of my top go-to’s for nail tools.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.katiebarnesacademy.com
All reviews
108 total • Write a review
Showing 1 - 10 of 104 reviews
EJ
Fantastic products worth every penny…
Fantastic products worth every penny from lowest price to the highest price you get what you pay for. Products always come wrapped and beautiful packaged and you don’t have to wait long for delivery. The team are very helpful with knowledge and I wouldn’t shop anywhere else for my nail equipment thank you KB and Team 💅🏽
Date of experience: June 1, 2025
nj
I love the KB range
I love the KB range, the company never fails to deliver, fabulous products, quick delivery and the quality is outstanding. The team are always there to support you and the communication is amazing! I’m always getting an email with offers and money off! I’ve brought so much from them and they are very supportive xx
Date of experience: May 11, 2025
dw
This is just a great company
This is just a great company. The customer service is 2nd to none. The tools are amazing at great prices. I’m so glad I found this company. They do offers all the time which is fantastic too. I would highly recommend this company to anybody
Date of experience: May 8, 2025
KB
The best nail tool brand I've tried
I wouldn't buy my tools anywhere else, amazing quality, carefully packaged and the customer service is second to none, I would give 10/10 ⭐
Date of experience: May 5, 2025
AB
The quickest delivery and the cutest…
The quickest delivery and the cutest packaging.. I need to get used to the new scissors now.
Date of experience: May 4, 2025
NA
Amazing products
Amazing products, Amazing delivery, Customer service you can’t beat. Never met Katie only on social but what an amazing lady too x
Date of experience: May 1, 2025
a
ange
US
You won't be disappointed 🩷
Over the last couple of months I've been able to move all my tools over to kb,the quality of her products really are outstanding,the new light is a no brainer the covrage you get especially with the 2 side lights on is excellent no shadows,easily moves lots of light brightness which is also fab if you suffer with migraines as theres no flashing and you can independently turn the side lights of but keep the main on,the e-file wow I've never used one as smooth & quite (i was mesmerised by this & the drill bits ) ,the hand piece is nice & light it just fits perfect,when using i have to check it is on as its that quite no vibrations at all and the battey lasts forever,the efile drill bits wow I've never used bits as smooth which cut through like butter with no pressure at all from your hand they just glide,i adore the new skinny range as you really can get into those tiny places with ease plus you can see the nail plate so much better using the skinny bits,all in all kb tool range really is a elite range that gets your nail game out of this world 🩷
Date of experience: April 23, 2025
CR
I rarely leave reviews
I rarely leave reviews, but I felt compelled to share my experience. I purchased this product just over a month ago and used it once. Shortly after, it began malfunctioning. As an international customer making my first purchase with this company, I had high expectations—especially considering the premium price point. When the issue began, I followed every request from customer service: I sent videos, photos, and detailed explanations. I spent weeks, which is a considerable amount of time, going back and forth, clearly outlining the issue and asking—pleading, even—for the level of customer service one would expect with a high-end product and certainly not how I would ever treat one of my clients. Unfortunately, instead of being offered a replacement or proper support, I was told I would need to pay nearly $50 (plus international shipping) for a part they believe may have malfunctioned. Keep in mind, this device was used once with Extreme care. The entire experience has left me frustrated and incredibly disappointed. I felt unheard and undervalued as a customer. This was my first purchase with the company—and sadly, it will be my last. Please buyer beware.
Date of experience: April 21, 2025
JM
Jade M
US
The Best Company for all your nail needs!
Hands down this is the best company I have ever found and I’m proud to say I only use there Efile and products. The efile is the smoothest I have ever used and the team are honestly all so lovely. I’ve had a couple of questions and Pip on the customer service team is the best. Really polite and efficient, with the quickest replies and solutions to my queries. Thank you
Date of experience: April 21, 2025
KV
I am SO greatful & thankful for KB all…
I am SO greatful & thankful for KB all of the offers & masterclasses have made my nail tech journey so much easier! Truly are the gift that keeps on giving thank you!
Date of experience: April 16, 2025
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