Review summary

Kate's Clothing is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

W

Woo

5 out of 5 stars
I cannot give more than 5 stars so 5…

I cannot give more than 5 stars so 5 stars it is! I wasn't sure which size due to my shape so contacted using the form. Within a very short space of time I had a very friendly, detailed and helpful response. I ordered the size suggested and...wow! The item is really well made - stunning actually - and fitted incredibly well. Absolutely adore it! I will defintiely be using Kate's Clothing again - often ;) Quick delivery with protective packaging too. Absolutely recommend!

EC

Emma Cook

5 out of 5 stars
Absolutely incredible

What can I say, absolutely fantastic. I’ve been ordering for years and Kate has always been so kind and patient with any questions i’ve had. The one return I did (wrong size for me) was seamless and easy. I had bought a belt months ago and a stud came loose (I wear it every day and haven’t been gentle with it so it was not surprising) , Kate was quick to respond and sent me out a replacement not once but TWICE!! Honestly what stellar customer service. All of the items are such good quality and I’m definitely a loyal customer for life. Also subscribe to the email list, her sales and discount codes are top notch and NO spam!! 10/10 Kate should be glowing with pride over her buisness.

KU

Kristy Upton

5 out of 5 stars
This company is brilliant and I would…

This company is brilliant and I would highly recommend them. I recently had a few times that had arrived faulty/damaged and Kate's clothing sorted this so quickly and I received replacement items the next day. Have placed a few orders from this company and the customer service is awesome.

cf

carrie fletcher

5 out of 5 stars
A+ great online store.

I'm about due a new order from Kate's clothing soon I think, I have ordered several times before, everything came as expected, and on time or early, quality fabrics, nice fitting, nice feeling and gorgeous clothes, I've even had friends who aren't usually in toy goth thing tell me how great some things I have had from here look.

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Fashion & Beauty

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All reviews

100 total • Write a review

Showing 11 - 20 of 96 reviews
EA

E A

US

5 out of 5 stars

Amazing! Wish I could give it 10 stars

Amazing, I would give it 10 starts if I could! I never write reviews but I had to with this company. I’d never ordered from here before so was admittedly a bit anxious I wouldn’t get my clothes quickly enough but I really needed next day delivery - this company is so reliable, the clothes came exactly on time even though I live in a very northern part of Scotland AND halloween is a really busy time of year for postage! The clothes are beautiful and packaged really well - cannot recommend enough - you’ve got a customer for life here!

Date of experience: October 29, 2022

AG
5 out of 5 stars

Very Good.i ordered from Germany and…

Very Good.i ordered from Germany and the products are Good and have a Good quality.The Sizes which are described are fitting well.so you can See its not one of that rip off china goth websites.im excited about My order.

Date of experience: June 17, 2022

MA
5 out of 5 stars

I love my Purr off sleeping shirt from…

I love my Purr off sleeping shirt from Killstar! 💜It arrived quite fast even if it was in customs first. 💜

Date of experience: June 16, 2022

EH
5 out of 5 stars

Awesome shop

I ordered from here for the first time after I couldn’t find some specific dresses elsewhere and I couldn’t be happier! The items I got are beautiful and were packaged really nicely. Plus the shipping was quick! Highly recommend!

Date of experience: May 13, 2022

ML
5 out of 5 stars

Great Shopping Experience

Excellent selection and speedy delivery. Delighted to receive the products as they are of great quality.

Date of experience: May 6, 2022

S
5 out of 5 stars

Great service

This is my first time purchasing from here. I was looking for a specific Killstar top that was sold out and found it here. They helped me change my address when i realized i did an error, very quick to reply to your concerns. The package came fairly quick and was packaged well. Will be purchasing again, Thank you! :)

Date of experience: March 7, 2022

H
5 out of 5 stars

Always excellent

Have ordered from them many times, never any problems with items or delivery. Everything is packed securely so even fragile items have made it to me unharmed, and delivery has normally been within a couple of days of the order. The only problem I have is that their fantastic offers tempt me into buying more often than I should!

Date of experience: March 2, 2022

MP
5 out of 5 stars

Fantastic service!

I ordered from here on Monday afternoon and received my package on Wednesday. Excellent service and the ceramic item arrived in one piece as it was packaged very well. I've ordered from this website twice now and will certainly be doing so again! 10/10!

Date of experience: January 26, 2022

A
5 out of 5 stars

My Favourite Shop

I have ordered from Kate's Clothing so many times I cannot count over the past 7ish years. I have never been disappointed with what has been delivered, if I have had to return something, it was so easy that I've forgotten about it. The customer service is wonderful. It's not often I can say that about a company.

Date of experience: December 6, 2021

L
5 out of 5 stars

Best UK gothic and alternative…

Best UK gothic and alternative retailer, hands down! Amazing customer service, super quick delivery and always the best items! Thank you so much for being such a reliable company to shop with!

Date of experience: September 17, 2021

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