Review summary

Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

See what reviewers are saying

Well pleased with the service I…

Well pleased with the service I received and the the price I paid for my travel insurance.

Reliable Travel insurance

I find it easier to read and answer questions online as it is made clear

P
Use Just Travel - they are GOOD.

They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.

Easy to use and very well priced.

Easy to use and very well priced.

Company details

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All reviews

761 total • Write a review

Showing 31 - 40 of 757 reviews
N
1 out of 5 stars

Unjust travel would be a better name

We are having a really poor experience with this company. Asking for irrelevant documents, not accepting handwritten invoices, being untruthful and imposing bizarre conditions. It is bad enough having an accident abroad without the incremental stress of an unhelpful insurance company.

Date of experience: February 20, 2025

DG
5 out of 5 stars

Very simple process

Very simple process

Date of experience: February 3, 2025

JW
5 out of 5 stars

Best deals

Easy access to policies and great choice , and very competitive prices

Date of experience: February 3, 2025

NF
5 out of 5 stars

Just travel with Claire 

I have just spoke to just travel cover agent called Claire she’s been there 15 years absolutely fantastic well mannered pleasant knew exactly what she was talking about. Couldn’t ask for a better member of staff to speak to thumbs up to Claire for five star 

Date of experience: January 29, 2025

YC
1 out of 5 stars

Avoid

I used this company and had to make a claim in September 2024. Roger Rich & Co are handling said claim. I am still waiting to hear from this company. After multiple calls and emails and sending documents as requested and being told someone will contact me, no one ever replies or contacts you. I would advise to stay well clear

Date of experience: January 27, 2025

GH
5 out of 5 stars

Clear and competitive offer

The online site was very easy to navigate, the company offered me three alternative price levels, all of which very clear and all relevant information was there

Date of experience: January 27, 2025

YC
5 out of 5 stars

Price

Price, compared to other companies

Date of experience: January 22, 2025

JT
1 out of 5 stars

It would not accept my BLUE light card…

It would not accept my BLUE light card even though it is advertised on the site.

Date of experience: January 14, 2025

S
1 out of 5 stars

I bought a travel insurance plan from…

I bought a travel insurance plan from them for a trip to Paris but my visa application was rejected largely because the plan Just Travel Cover sold to me wasn't legit. Someone else who bought insurance from them just told he he faced a similar issue at an embassy. Please don't bother buying from them.

Date of experience: January 9, 2025

MS
4 out of 5 stars

Emma was so friendly and helpful she…

Emma was so friendly and helpful she did all she could to give us the best quote. Thank you 👍

Date of experience: January 8, 2025

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