Well pleased with the service I…
Well pleased with the service I received and the the price I paid for my travel insurance.
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
Well pleased with the service I received and the the price I paid for my travel insurance.
I find it easier to read and answer questions online as it is made clear
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
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www.justtravelcover.com761 total • Write a review
Very good quick service.very straightforward
Date of experience: September 26, 2022
Used this travel insurance company this year (for.the first time) and got a good price. Came back again for a quote/price. Price was better ovwr phone than online price quoted (perhaps as I'd filled in one part incorrectly?). Would recommend, as the girl was so helpful, plus a local company!
Date of experience: September 26, 2022
Holding on phone for ages & when eventually answered the advisor cannot deal with the enquiring & arranges a callback, people lead busy lives & cannot wait for a call all day. This is not just a once off, this happened numerous times last year when I had to make a claim. This has happened time & time again, the advisors are helpful when you get to speak to them.
Date of experience: September 20, 2022
Very good service with competitive prices
Date of experience: September 12, 2022
Booked online and was quite simple but it does get a bit confusing at the end of the process when you are not sure if payment etc has gone through. I does state not to enter more than once but this is easy to overlook which I did. I was therefore unsure if I have sent more than one payment. This resulted in me making several phone calls to establish the outcome. Other than that customer service is good. I will however be looking at alternative providers in future as prices have seemed to have rocketed and I have used this company for many years. I think this proves a point that loyalty does not seem to count with any insurance service providers.
Date of experience: September 6, 2022
The process online was quick and easy to follow. The questions were easy to understand and answer. The quote was competitive and the cover was better than most.
Date of experience: September 5, 2022
I always use Just Travel Cover as everything is simple to do and doesn't take too long to complete.
Date of experience: September 5, 2022
I have used Just Travel on a previous occasion and was pleased with the experience, so was happy to use JT again. I had just one difficulty, in that when I moved on a page in answering the health questions I wished I could see the previous page rather than rely on my memory of what I had seen there, which would have helped me when answering the later questions.
Date of experience: September 1, 2022