Well pleased with the service Iβ¦
Well pleased with the service I received and the the price I paid for my travel insurance.
4.4
Great
761 reviews
5-star
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Review summary
Just Travel Cover receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.
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Based on reviews, created with AISee what reviewers are saying
Reliable Travel insurance
I find it easier to read and answer questions online as it is made clear
Use Just Travel - they are GOOD.
They were so helpful after I nearly cancelled through another company giving me a really crazy price which was more than my trip - Couldn't do enough to help and restored my confidence that I wasn't the liability I felt I was.
Easy to use and very well priced.
Easy to use and very well priced.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.justtravelcover.com
All reviews
761 total β’ Write a review
Showing 91 - 100 of 757 reviews
DP
EASY TO USE WEBSITE
EASY TO USE WEBSITE. EXCELLENT RATES
Date of experience: October 16, 2023
L
Linda
US
Recommended to us by ROL cruise specialists
Recommended by ROL cruise specialists, so we thought weβd give them a try. Just taken out a policy for a single trip insurance for hubby and I. It was straight forward going through medical questions and the price was better than another quote I had. Friendly staff, wouldβve given 5 stars but Iβd have to see how good they are, should we need to claim.
Date of experience: October 3, 2023
MS
I was passed from pillar to post on theβ¦
I was passed from pillar to post on the phone then was told a claim form would be emailed to me and to expect it in 15 minutes. 24 hours later and still no email. I have tried to log into my account online and fill in a claim form, but password not accepted. Got an email with re set password link and followed all the instructions and it won't accept change of password. I tried all this till I'm blue in the face.
Date of experience: September 26, 2023
JD
You will not be disappointed
It was so easy to set up the insurance, no hassle and very quick. All sorted and very very reasonable price. Thank You.
Date of experience: September 25, 2023
T
Terry
US
Difficulties at first contact, but they took notice and resolved them
Ignore previous criticism. Once the review appeared on Trustpilot the service improved and I spoke to a very helpful person in Durban. They did have a problem emailing me my documents and got me through showing me how to access them online. I was then contacted by the very clear and pleasant Beth from Sunderland who recognised my disability and ensured that I have everything I need for next weeks trip. Note that the call centre for buying policy is in Sunderland but all administration queries go to South Africa- which is much better than having them dealt with by a robot. I would prefer more presence in Sunderland but I cannot fault the care I have had this week on both continents. I think that posting a review on Trustpilot definitely helped me get attention in a time of rising panic.
Date of experience: September 18, 2023
JC
Swift and easy to follow process
Swift and easy to follow process . Product meets my requirements at a competitive price
Date of experience: September 8, 2023
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