Review summary

JS Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

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Based on reviews, created with AI

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Fatema

JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answering my questions and keeping us informed all up date. Thank you so much JS Law. Good service, excellent communication and an efficient stress free experience

Use at your own risk

Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the law ombudsman if I thought I would get any resolution.

j
Great Service Throughout!

I would like to give a 5 star review for Loni Timson. Throughout my experience with JS Law, Loni has been professional, supportive and understanding answering all questions and queries and keeping us informed and up to date. I can’t thank you enough Loni! 🌟🌟🌟🌟🌟

Terrible firm

Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.

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All reviews

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Showing 71 - 80 of 996 reviews
lW
5 out of 5 stars

We had a great service from our solicitor Harpreet

We had a great service from our conveyancing solicitor Harpreet. It wasn’t smooth sailing for us but Harpreet was always efficient, professional and upfront. Would recommend.

Date of experience: May 21, 2025

L
5 out of 5 stars

Can't recommend JS Law enough

Can't recommend JS Law enough. We were recommended them through our mortgage broker and they do not disappoint. Bisma dealt with my case and she was amazing. Chasing everyone so regularly to make sure everything ran smoothly. If you do use JS Law for a property transaction be sure to ask for her

Date of experience: May 21, 2025

TJ
5 out of 5 stars

JS Law have been amazing

JS Law have been amazing Chloe in particular who was our conveyancer. She was very professional, friendly, and always on top of everything, which made what could have been a stressful time feel incredibly smooth and easy.

Date of experience: May 19, 2025

Pm
5 out of 5 stars

Great fast service

Help whenever we needed

Date of experience: May 17, 2025

BP
5 out of 5 stars

Kenny was fantastic start to finish

Kenny was fantastic start to finish. Always willing to have a chat and keep me up to date with what was going on, he genuinely cared. Would 100% recommend, top work.

Date of experience: May 16, 2025

AS
5 out of 5 stars

Excellent Service by Kelly

I am very pleased with the service I have received from JS Law while buying my first home. My conveyancer Kelly Hulley has been excellent, always explaining things to me when I was confused, and chasing everything promptly. The online dashboard made it very easy to see what progress was being made, and also provided a handy way to upload required documents.

Date of experience: May 16, 2025

T
4 out of 5 stars

Helpful

Eway was the system used by this company which was frustrating and repetitive which was quite stressful. However I rang Mollie and we worked it out together in the end

Date of experience: May 15, 2025

J
5 out of 5 stars

Prompt and concise communication

I'm using JS Law for conveyancing. So far they've been very efficient. I got started with them early in the house selling process and have completed most of the paperwork, reducing the stresses on us. The online system is very impressive. Our appointed conveyancer Tilly White has been prompt and concise communicating which has filled us with confidence.

Date of experience: May 15, 2025

TD
5 out of 5 stars

Highly recommended

Kelly at JSLaw has worked on a couple of transactions for us and has been extremely efficient, available, friendly and above all professional. Highly recommended.

Date of experience: May 15, 2025

R
1 out of 5 stars

Horrendous company to deal with

Horrendous company to deal with. First time selling a home and was on behalf of my aunt as her power of attorney. Really was a horrible experience. Took ages to pass the ID checks, despite multiple requests I had no help with this from either of my case managers. My case manager changed during the process of which I had no communication about or handover, just had no response to my emails then all of a sudden had a reply off a different case manager. No introductions or apologies offered. Terrible communication throughout the whole process. If i sent an email asking multiple questions and asking for explanations to decipher the legal jargon I didn't understand I would get one sentence replies ignoring half of my email. The buyer nearly pulled out in the end due to the length of the process constantly getting frustrated with a lack of response from JS Law. I sold the house through purple bricks who had to intervene on two occasions pressing JS Law for communication asking what the hold up was and why they were not responding. I will never use this company again and if anyone asks my opinion I will tell them to ensure they use a different company.

Date of experience: May 14, 2025

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