Review summary

JS Law is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.

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Fatema

JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answering my questions and keeping us informed all up date. Thank you so much JS Law. Good service, excellent communication and an efficient stress free experience

Use at your own risk

Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the law ombudsman if I thought I would get any resolution.

j
Great Service Throughout!

I would like to give a 5 star review for Loni Timson. Throughout my experience with JS Law, Loni has been professional, supportive and understanding answering all questions and queries and keeping us informed and up to date. I can’t thank you enough Loni! 🌟🌟🌟🌟🌟

Terrible firm

Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.

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Showing 101 - 110 of 996 reviews
EI
5 out of 5 stars

Alistair Powell I worked with Alistair Powell from JS…

Alistair Powell I worked with Alistair Powell from JS Law for the purchase of my home in the UK, and I can wholeheartedly recommend him. He was extremely responsive, detail-oriented, and guided me with professionalism throughout the entire process. Whenever I had questions or concerns, he was prompt and clear in his responses, which gave me peace of mind and confidence. Thanks to him, everything went smoothly. Thank you, Alistair!

Date of experience: April 24, 2025

EF
5 out of 5 stars

Responsive and supportive

Chelsea Murphy @ JS law was available and responsive, guiding me through the process of purchasing my first property

Date of experience: April 22, 2025

SS
5 out of 5 stars

Our experience with JS law was smooth…

Our experience with JS law was smooth from the beginning all the way to completion and we couldn’t be happier with the service provided. Uzma in particular was extremely efficient, reliable and a great communication. She was excellent in moving things forward, especially during challenging time when liaising with 3rd parties. Thanks again for all your hard work in making the process as stress free as possible.

Date of experience: April 21, 2025

DL
5 out of 5 stars

Selling my late parents house

I was selling my late parents house. Uzma handled the sale in a very sympathetic and efficient manner. There was a hold up with the buyers, Uzma dealt with this admirably. JS Laws use of eway gave me an insight into the whole selling process. I can't thank Uzma enough for her help.

Date of experience: April 17, 2025

MK
5 out of 5 stars

JS Law is has a great team of professional experts.

JS Law is has a great team of professionals and would recommend them. Sri-Devi Morapitiya was fast, professional, kind and understanding. Had good communication with him including no delays and always kept meup to date with purchasing my new home. Originally started with VJ however had a smooth transition to Sri-Devi Morapitiya as my conveyor. Even when he was unavailable still had fast responses from the rest of the team including: Molly, Megann and Bina. The whole team was friendly, helpful and supportive. Could not fault them. Being first time buyer was unsure on things and had so many questions, however, they always took the time to go through them and explain everything clearly to me. The whole process was nice and fast, taking 11 weeks since first offer on the house was accepted to completion. Overall, very happy with the service and teamwork. Had a very good experience and would recommend this wonderful professional, dedicated, efficient team of lawyers.

Date of experience: April 16, 2025

RR
5 out of 5 stars

Kashfa Arfan is a STAR!

Kashfa Arfan helped my clients with their first home purchase. She was extremely approachable, helpful, amazing at communication and absolutely brilliant throughout the process! I would highly recommend her to anyone looking to buy a home! Thank you Kashfa, you are a STAR!!

Date of experience: April 16, 2025

zm
1 out of 5 stars

Very poor experience

Very poor experience, would never recommend and the fact the estate agents recommend them I will be advising them to drop JS Law ASAP. First timer buy with no chain and either end, I only seem to get updates via the estate agents and they seem to be the only ones who can get the solicitor to reply. Get a email from solicitor asking for some information which I provided, no response so I emailed asking some questions and nearly 7 weeks later I have had only 2 emails both just saying he will review it and get back to me. Constant emails to them and calls which all have been ignored, the seller is getting nervous that I am not interested in the property now all because of my solicitor. Update, I have a couple of responses from my solicitor at last but am yet to hear back from a manager of JS Law. I would definitely like to speak with them as I feel I am getting 1 step forward and 2 steps back each time.

Date of experience: April 15, 2025

OA
5 out of 5 stars

Knowledgeable. Good Communication and Fast

JS Law is has a great Team of professionals and I recommend them. Sri-Devi Morapitiya was fast, professional, efficient and always kept us well informed throughout the process of our house purchase. Progress was very fast, Sri-Devi always responds and gives feedback and the whole thing took just two months to complete, with little or no chasing. The little delay we had came from us and the Seller's solicitor in particular, otherwise it would have been 6 weeks.

Date of experience: April 13, 2025

J

Jen

US

2 out of 5 stars

Knowledgable solicitors but terrible communication

I originally approached on a recommendation. The solicitor dealing with my house purchase left the company not long after I signed up for their help - I was never told, I simply found out as the name changed on the eway file they use. Progress was very slow, Holly wasn't responsive and the whole thing took over 7 months to complete, with a lot of chasing from my side. Not particularly recommended.

Date of experience: April 12, 2025

KD
1 out of 5 stars

Continued unprofessionalism

Yet again, our conveyancer Tavleen Kaur is not responding to our emails or phone calls with regards to documents required for our exchange. Our buyers and ourselves are becoming very impatient and the exchange is in great danger of collapsing as a result of this complete lack of communication. Unacceptable.

Date of experience: April 11, 2025

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