Very good good quality
Very good good quality And good thanks
3.4
Average
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
JD Sports has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
good shop
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
I’ve been sent totally wrong item I…
I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t help either as instead of a £105 pair of trainers ive got a item valued about £10 and store can’t help as ordered online
Ordered trainers and paid for next day…
Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri tracking link just showing that they are still expecting the item from JD Sports. Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up just now and wait on hold for 45mins to speak with someone to get the order cancelled.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.jdsports.co.uk
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
T
Theo
US
JD sport mist transparantie
Schoenen gekocht, alleen maar een bevestiging ontvangen en meer niet. In tegenstelling tot concurrenten welke wel snel kunnen leveren kan dit bedrijf het niet, evenals communiceren. Per mail een vraag ingediend en uiteindelijk een standaard antwoord gekregen welke in nog wel met een bepaald lichaamsdeel had kunnen bedenken. Na dit antwoord opgeschaald en toen kreeg ik een soortgelijk antwoord. Mijn probleem omtrent de slechte communicatie word op deze site ook nog eens bevestigd, lees eens alle reacties van JD Sport die ze op onderstaande reviews geven; deze zijn allemaal hetzelfde! En ook nog steeds geen duidelijkheid omtrent mijn bestelling. JD sports is geen transparant bestand en zal ik dan ook niet aanraden, tevens was dit mijn eerste en Laatste bestelling bij JD sport. Update: zoals ik al eerder zei, zie het antwoord van JD sport hieronder, hetzelfde als alle voorgaande en uiteraard heb de 3e maal hetzelfde antwoord via de mail gekregen. 1 ster is nog teveel!
Date of experience: May 17, 2025
RA
Great Range and Fast Delivery!
I’ve had consistently good experiences with JD Sports, both in-store and online. Their range of branded sportswear and trainers is excellent — always up to date with the latest releases. Online orders arrive quickly and are well-packaged. I’ve also found their customer service helpful the couple of times I had to make returns — smooth and hassle-free. JD is definitely one of my go-to retailers for anything sporty or casual!
Date of experience: May 16, 2025
M
Meilie
US
Slechte kwaliteit schoenen retour
Ik heb adidas spezial schoentjes voor mijn dochtertje gekocht, waarbij na 2 keer dragen, de elastische veter los is geraakt en volledig ontrafeld waardoor de schoentjes niet meer te dragen zijn. De klittenband sluiting ging ook telkens los bij dragen. Ik heb via mail contact opgenomen, foto’s gestuurd en alle informatie gegeven (Je kan zien aan de zool dat ze bijna niet gedragen zijn). Oplossing: Ik kan of naar de winkel (die 40 minuten hier vandaan is) of ik krijg 30% korting op mijn product: die niet meer draagbaar is! Toen ik vroeg of ze me kunnen garanderen de service te bieden als ik de moeite neem om naar de winkel in Eindhoven te gaan, kreeg ik niet eens een reactie terug. Ik vind dat ze de mogelijkheid moeten bieden de schoenen per post te retourneren, dit is toch absurd.
Date of experience: May 16, 2025
nm
UNPROFESSIONAL COMPANY- NO CUSTOMER SERVICE WHAT SO EVER
terrible customer service, THEY ARE USELESS, terrible next day courier service. DO NOT USE. STAY WELL CLEAR THEY USE EVRI PAID FOR NEXT DAY, ETA 9.30AM - 10.30AM THEN AT 10.30AM CHANGED ETA TO 5PM-6PM TO BUSINESS ADDRESS... WE CLOSED THEN!!! THEN EXPECT ME TO WALK TO THE NEAREST PARCEL SHOP!!!! I CANT WALK THERE... IVE PAID FOR DLEIVERY. SO WHY SHOULD I PAY FOR TAXI'S TO COLLECT. I PAID FOR NEXT DAY AS NEEDED NEXT DAY NOT 3 DAY SERVICE. DISGUSTING SERVICE. WONT USE THESE MUPPETS AGAIN.
Date of experience: May 16, 2025
JL
Bought some shorts with jd sports with…
Bought some shorts with jd sports with a hole in went back to change them got man handled and threatened when jd staff went for me I then punched him as a big spender at jd this is appalling I also had a manager talk down to me as I was buying clothes looking down on me all sorts it’s now been 36 days since I sent my shorts to the returns address not heard nothing back just been on the phone to jd customer service and they have refunded me it in gift card with no comp or resolution to what is happening with there staff that got hands on no update on anything this is why the rich stay rich and the poor stay poor multi million pound company and there robbing people no wonder Robin Hood did what he did scum the lot of em
Date of experience: May 16, 2025
DW
HOLD JER VÆK.
HOLD JER VÆK. Med mindre at i er sikre på at i ikke skal returnere jeres køb, så hold jer langt væk. Kundeservice stinker langt væk. Jeg har købt et par sko som jeg sender direkte retur. Det er nu flere uger siden, og jeg har ikke hørt fra JD sports endnu. Jeg har udfyldt deres blanket på deres hjemmeside. Deres telefonnummer virker ikke i hverken århus eller københavns afdeling. Bruuns galleri fortalte at jeg skulle skrive en mail til bruuns galleri, som de så vil sende videre. Jeg har stadig ikke hørt et ord tilbage. Forfærdelig kundeservice.
Date of experience: May 15, 2025
YH
the brand is good and some clothes and…
the brand is good and some clothes and shoes
Date of experience: May 15, 2025
gh
Don’t shop here they are looking for excuses to avoid exchanges or refunds…
Just been to exchange a pair of unworn trainers at the Llandudno store. They refused to exchange them on the basis that there was a mark on the sole - dust or something. I had not even been out of the bedroom and I don’t think I’d put both of them on at the same time. They said I must have worn them outside, when I insisted that I had not been out of the bedroom, they didn’t like my attitude and said that didn’t make them feel like helping me. I only wanted an exchange for the 6.5s. I am completely amazed that this kind of service still exists. Awful store with awful staff.
Date of experience: May 15, 2025
MS
I ordered nearly £200 worth of items!
I ordered nearly £200 worth of items, EVRI have left and dumped my parcel not even at my address and the claims of JD are point blank refusing to issue a refund!! Do not order from these scumbags!!! I will continue to leave bad reviews until I get my money back!!! I’ve paid to you frauds for absolutely no reason because I do not have my items!!! I would not waste your money because if the courier misplace your parcel or loose it you will not get refunded UPDATE - I’ve already contacted JD customer service and JD claims team. I WANT MY REFUND!
Date of experience: May 15, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.