Always excellent products at firstβ¦
Always excellent products at first class prices
4.9
Excellent
879 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Internet Ink is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
β¨
Based on reviews, created with AISee what reviewers are saying
I accidentally ordered the wrong itemβ¦
I accidentally ordered the wrong item and when I contacted Internet Ink, the company offered to take back the order. I have used the company for many years. The product and service has always been good, but this experience raises it to another level/
Great Value
I always use Internet Ink for my cartridges. The service is very good and the quality of the ink is great.
Long term purchaser
I have used Internet Ink for years. Compatible inks work well without a problem, delivery is prompt. This is my go-to ink supplier.
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.internet-ink.com
All reviews
879 total β’ Write a review
Showing 851 - 860 of 875 reviews
RT
Great Company with Free delivery. Can't Fault!
I purchased my ink cartridges on Thursday morning and got them on Friday. Can't fault it, the ink cartridges worked straight away in my printer, I will definitely be coming back, especially with my future 10% discount code I got with my order, keep up the good work!
Date of experience: June 24, 2015
AA
Lie to customers, steal money and sell used products as new!!
I purchased an item and it's performance was so poor as to be unusable. I contacted Internet-Ink who told me to post it back to them for a refund. Even though their returns policy didn't specify I was liable for return postage I paid this anyway (they have since changed the returns policy and lied about when they did it - I have a dated copy as proof). Then they emailed to say they weren't issuing a refund as I didn't supply the boxes outer sleeve. They needed this so they could sell it as new to some other sucker even though they knew I used it and found it to be unsatisfactory. That was over a month ago and they have not refunded me for the item, or the postage (relevant consumer law says they are liable in these circumstances) and have KEPT the item aswell! So now I'm out of pocket for the item, the return postage and packaging AND the money I spent on the item itself! I've tried claiming money back through Paypal, but when they responded to the case Internet-Ink included several lies about what has happened. Truely company NOT to trust and should be AVOIDED at all costs! You have been warned!! EDIT: Regarding the response below; This is actually lies. I contacted Internet Ink to inform them the product did not work as described (not that I simply didn't "like it" as they have claimed). Once they received the item back, they DID NOT issue a refund, they KEPT the item AND my money then CHANGED the terms and conditions published on their website to say that postage was not covered for exchanges (i have copies of before and after). As the company continued to hold my money i was FORCED to contact Paypal who reviewed the case and returned my money to me - Internet Ink HAD NO INTENTION of doing so and would have been happy to steal my money. AVOID, AVOID, AVOID!!!
Date of experience: May 28, 2015
SL
Good product, good value
I have been using Internet Ink for many years now. They have never let me down. Consistently good value, good delivery. On the two occasions that I have had a problem with an ink cartridge (and I use quite a lot) they have immediately swapped them, no questions asked. Happy to recommend them.
Date of experience: May 28, 2015
IO
Cheap reliable and a brilliant service
I have used this company for printer ink for almost 10 years now and I haven't yet found fault. I've recommended them to friends and family who use ink a lot and they are all very satisfied, I can't praise them highly enough.
Date of experience: April 21, 2015
S
Great with really good prices and service. Recommended!!
Used these for a few years now for all my inks and they have proved very reliable and good value. Staff are great and respond quickly prices are good and loyalty is rewarded with great offers and further discounts. Give them a try and see for yourself
Date of experience: February 5, 2015
CC
Not a single complaint
I regularly purchase compatible ink cartridges for my 2 printers. I have never had to make a complaint about the purchases for either. The cost compared to original cartridges plus my permanent discount is marvellous.
Date of experience: January 8, 2015
RA
R A Hill
US
Very Poor Service
Internet-Ink shipped me a replacement HP Black Ink Cartridge that did not work. They then recommended soaking it in warm water. This partly recovered it but then it printed all blurred and the cartridge leaked. I sent them two photos of this. But they then wanted it returned before sending me a replacement - crazy ! So I cleaned up all of the ink, binned the cartridge and put it down to a bad experience. I am a Full Time Mathematics Tutor so I do use lots of ink/paper so I was very surprised by their Customer Service. I should say that the Black Ink Cartridge was part of a Black Ink/Colour Ink Cartridge twin package and that the Colour Cartridge worked fine.
Date of experience: November 24, 2014
P
Paul
US
Internet-Ink - Quality ink at a great price
Have used Internet-Ink many times over the years and have always been impressed with their prices and the quality of the ink in their compatible cartridges. I use a high end Canon printer and have never had any issues with using non-Canon ink, in fact this current printer only ever used the Canon cartridges that came in the box before switching to Internet-Ink ones - no issues with quality and the chip they use ensures it works flawlessly every time. Recently had a conversation with a neighbour who recommended the people he uses for the ink in his printer. When I looked on their website they were virtually twice the price!! Plus, their cartridges had less ink in them, and they charged P+P!! With the result he is now a convert to Internet-Ink. Do have a read of their website and hopefully you will be as impressed as I was. They only use the best quality ink in cartridges they make themselves - they do not refill used ones - and they come complete with a new chip if your printer requires one.
Date of experience: November 15, 2014
W
Good service and incentives
I have used Internet-Ink for several purchases (usually Canon compatible inkjet cartridges, this time A4 photo-paper proved competitively priced too). The website works well and delivery has always been slick. I have yet to be faced with a service or product problem. The 10% loyalty discount and free postage are appreciated incentives.
Date of experience: September 24, 2014
The CrowdTrust Experienceβ
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.