
Intercity Hotéis is a hotel chain operating across 30 locations in Brazil, providing a range of accommodation options for both business and leisure travelers. The company emphasizes competitive pricing, offering a lowest price guarantee on bookings made directly through their website. Guests can find hotels in major cities such as Brasília, Curitiba, and Florianópolis, catering to diverse needs from corporate stays to family vacations. With a focus on customer convenience, Intercity Hotéis allows users to make reservations online easily, ensuring access to the best available rates and conditions. The company aims to deliver a reliable hospitality experience, making it a suitable choice for travelers seeking quality lodging at competitive prices.
Intercity Hotels receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers highlight the hotels' nice facilities and friendly staff, particularly at the Berlin Ostbahnhof location, many others report serious issues.
Common complaints include inadequate housekeeping, with guests finding unclean rooms and leftover items from previous occupants. Additionally, several reviewers mention poor service experiences, such as being charged incorrectly for food and a lack of available amenities like cribs for children. The overall sentiment leans heavily negative, with 75% of reviews rating the experience poorly, indicating that many customers are left disappointed with their stays.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.4 | 8 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Aug 23 | 5.0 | 1 |
| Sep 23 | 1.0 | 1 |
| Oct 23 | 2.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 2.4 out of 5 (poor) | 67 out of 100 | — | 8 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 |
Bottom line: Intercity Hotels is #5 of 5 on overall rating in this group.
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Intercity Hotéis is a hotel chain operating across 30 locations in Brazil, providing a range of accommodation options for both business and leisure travelers. The company emphasizes competitive pricing, offering a lowest price guarantee on bookings made directly through their website. Guests can find hotels in major cities such as Brasília, Curitiba, and Florianópolis, catering to diverse needs from corporate stays to family vacations. With a focus on customer convenience, Intercity Hotéis allows users to make reservations online easily, ensuring access to the best available rates and conditions. The company aims to deliver a reliable hospitality experience, making it a suitable choice for travelers seeking quality lodging at competitive prices.
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