Excellent
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
4.3
Great
423 reviews
5-star
4-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Steve at the Berinsfield store was so…
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
Popped into infinity motorcycle…
Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.
Great company to deal with
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike 👍
Company details
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Contact info
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Website
www.infinitymotorcycles.com
All reviews
423 total • Write a review
Showing 71 - 80 of 419 reviews
PJ
Wow!!
Wow!! Super service, superb product, superb prices and super fast delivery. Will definitely use again. A++++++
Date of experience: May 8, 2024
RJ
Infinity Hanger Lane 👌🏻
Whenever I come into the store Pawel always helps with any questions I have and always guides me to the best products suiting my needs also the rest of the team are always welcoming.
Date of experience: May 5, 2024
N
Nelson
US
Very happy with my new HJC helmet
Very happy with my new HJC helmet, the team has been really helpful. First a lady whom I didn’t get the name of, blonde and quite petite gave me all the advices I need, she knew what she was talking about. I couldn’t decide between two models online and she ordered both to help me choose. Then when I returned two days later both Cage and Yassin very also very helpful to help me decide which to go for, the transaction was done smoothly, will definitely return and recommend
Date of experience: May 4, 2024
MG
I been dealing with the Watford side of…
I been dealing with the Watford side of infinity for some time now & i have always had excellent service. Looks like there has been a change in management. Dealing with Denice has been very frustrating to say the least, never does what he says. I have a very simple warranty claim on my Alpinestars boots which was authorised by alpinestars. Nearly two weeks & no boots. I'm going to Belgium tomorrow with out boots which will bee fun in the rain. If there is some not in the watford side could help that would be most appreciated.
Date of experience: May 1, 2024
G
GF
US
Infinity Belfast
Getting back on the bikes after a 10 year hiatus. The guys down in Belfast were great helping me get sorted with a new helmet, jacket and gloves. Really knowledgeable guys and kept me right getting the best gear to suit my budget. Great selection in store, friendly, helpful staff and a happy customer.
Date of experience: April 30, 2024
C
CD
US
I have to give one star because it will…
I have to give one star because it will not let me go any lower. Never in my life have I been treated so rudely in a shop where I was willing to drop a significant amount of money, all because the sales advisor wasn’t a fan on my helmet brand. Even had a customer loyalty voucher to use, not loyal anymore. There loss I will never set foot in their shops or order anything from them, ever again.
Date of experience: April 29, 2024
J
JoB1
US
First class service at Oxford
First class service at Oxford - their technical knowledge of every single product in the shop is amazing. If you are a female needing advice on bike clothing then go and see Ellie! She knows exactly what will fit you, how it will fit you, the difference between all the options, the pros and cons, the grading and quality of every item, etc. The whole vibe in the shop is very chilled, helpful and a community feel rather than hard sales. One of my items had to be shipped to me as they didn't have my size in the shop - free shipping and Ellie was spot on with the sizing.
Date of experience: April 27, 2024
JY
Heads up Watford Crew!!!!
Top service from the Watford lads! No bike stores open near me in Aylesbury on a Sunday so off to Watford I went! Oli, Dennis & Kieran were superb! I bought Alpinestars boots, Arai helmet and Oxford jacket. I returned the helmet the next day as I’d kinda messed up with some serious colour clashing. No problem though, all sorted with no fuss. Exchange helmet came into stock next day and is absolutely spot on! Keep up the good work guys! John
Date of experience: April 25, 2024
JP
Excellent price excellent delivery time…
Excellent price excellent delivery time will definitely use again
Date of experience: April 23, 2024
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