Excellent
I order my second helmet from here. Fast delivery, good cominication through email. Very happy. It come in perfect condition. Thank you
4.3
Great
423 reviews
5-star
4-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
Infinity Motorcycles receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Steve at the Berinsfield store was so…
Steve at the Berinsfield store was so helpful and knowledgeable regarding a helmet and trousers we purchased. First time visiting will certainly be back. Highly recommend. Thanks again Steve.
Popped into infinity motorcycle…
Popped into infinity motorcycle southampton to get a lid sorted for myself. On my first visit Ben was super helpful helping me find a lid that fitted me and in a range of different budgets. I was not pressured to make a purchase that day. Went back a week later and this time dealt with Steve who was also fantastic mentioned Ben had helped me the week previous and I've made my decision on the lid I wanted. Steve also took his time in helping me with gloves which I also bought. He patiently helped me with some jackets which I will return again soon for. I felt very welcomed at infinity and was very well informed with a wealth of knowledge from the guys about gear. They will be my go to motorcycle store as I have trust in them. Thanks guys see you all again soon.
Great company to deal with
Great company to deal with. I bought boots and helmet online, both arrived very quickly shame they were tight so sent them back easy and quick. A couple of days later next size up arrived very fast and efficient. From order to my house with a second delivery with the right size was 7 days. I will definitely recommend to my friends and I'll be a customer again in the future. Thanks Mike 👍
Company details
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Website
www.infinitymotorcycles.com
All reviews
423 total • Write a review
Showing 51 - 60 of 419 reviews
I
Ian
US
To Infinity and beyond!
Woody at Infinity Motorcycles in Barrack Road, Christchurch, Dorset went beyond the call of duty when I popped in to ask for help & advice. He took the time to call businesses he knew personally to sort me out. Result: problem solved! I shall be back. I was impressed and very grateful. Now that’s what I call 5- star service. Thanks Woody!
Date of experience: September 18, 2024
Dh
Infinity motorcycle products
Ordered a Oxford solariser from infinity ordered Thursday morning arrived Friday morning really well packaged connected to bike and all good never used this company before but definitely will again thanks very much excellent price as well plus free delivery Top service ⭐️⭐️⭐️⭐️⭐️
Date of experience: September 13, 2024
RM
Jamie was fantastic
Jamie was fantastic to us, he helped us decide which camera and intercom to use. He also very kindly put it all together onto the helmet. A really nice bloke and company.
Date of experience: August 31, 2024
TP
The YORK store was amazing
The YORK store was amazing. Alex the assistant/sales person was so helpful and full of product knowledge. The size of suit I required was not in stock but he checked and there was one in a store delivery which had just arrived. He went out the back and retrieved it. Every one of the staff were so friendly you would have thought we had known them years. well done
Date of experience: August 13, 2024
DC
Didn't deliver, no response to emails.
Purchased a bike lock and few other bits and pieces and the bike lock was missing from the order. No response to emails. Thankfully it was just a cheap little one to take out and about, but still frustrating to lose out on the money. Won't be using again.
Date of experience: August 1, 2024
E
Ed
US
Terrible experience
I phoned Infinity Oxford branch. I enquired re stock of , Helite Turtle E 2 air vest. The guy checked and told me stock was available in my size and in hi viz colour. I again asked him to confirm that this is the E variant. Twice i was told it is the E and in store. Jumped on my bike, 3 hour round trip only to find,, lanyard version was in stock and E version could be ordered in!! I wanted other items also so, my spend would have been well over£1000,, Will never set foot in an infinity store again,total waste of my time. would leave zero stars if i could.
Date of experience: July 27, 2024
IW
Excellent 10/10 customer service.
Ordered a GoPro with accessorys kit and dry bag a week before I was travelling abroad with an estimated delivery date of the following Wednesday. They didn't have all the items to send so was waiting to dispatch my order complete in one. After emailing them to tell them my situation and I was hoping to have the GoPro before travelling they was happy to send me what they had and promised to send the remaining items when they received them in stock. I had the items that had been sent on the estimated delivery date ensuring I had the essentials to travel with. Customer service reply was within the hour and the emails back and forth to help me with my query couldn't have been any quicker. 100% would recommend ordering from them and where possible I will use them again anytime in the future. 10/10.
Date of experience: July 24, 2024
BT
Infinity Glasgow
Infinity Glasgow Went in with a query re my cardo spirit hd purchase. Luke helped me with no fuss Even put in helmet for me showing how to do in future. Luke and girls in shop a credit to the business as well. Keep up the great work. Defo be back. Biker tlr
Date of experience: July 23, 2024
QO
Manager was the best!!!
Millie was so helpful to buy my first motorcycle equipment while I was visiting.
Date of experience: July 10, 2024
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