Review summary

IMO Car Wash has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

A
Veraltet Bürstenwaschanlage- schlechte Reinigung

Bei der Wäsche gehen keine Insektenrückstände oder kleine Vogelkotstipser ab. Der Vorwäscher baut gleich Reklamationen vor und sagt, dass nicht alles weggewaschen wird. Hier stimmt Preiss-Leistung und Service gar nicht.

HC
Schmutzige Wäsche

Für Ceramix XTR Programm 20 € bezahlt. Auto ist nicht vernünftig sauber rausgekommen. Jeder Menge Flecken. Leider großer Enttäuschung. Weg geschmissene Geld .

MW
Super Service

Super Service, tolles Team, sehr nett, sofort wieder!

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All reviews

1,000 total • Write a review

Showing 31 - 40 of 996 reviews
W
1 out of 5 stars

Äußerst mieser Kundenservice… das…

Äußerst mieser Kundenservice… das Personal will einem ein Service aufschwatzen, das man gar nicht will 😤

Date of experience: July 2, 2025

PB
1 out of 5 stars

Damaged vehicle

My mirror was torn off by car wash. I filled an accident report out. I've had the mirror replaced. It was beyond repair and illegal to drive. At a cost of £220. I've sent multiple emails none have been answered I rang was told to report it online (as a message) couldn't speak to anyone the operator of the car wash suggested super glue. Complete joke. Totally ignored. This happened at Cardiff Newport Rd branch. Absolutely disgraceful

Date of experience: July 1, 2025

BA
5 out of 5 stars

Ich wollte nur mein Auto waschen…

Ich wollte nur mein Auto waschen lassen, der nette Mitarbeiter hat mich dann super beraten. Ich hatte Baumharz auf dem Auto und er sagte mir was ich zu tun habe. Vielen Dank noch mal dafür

Date of experience: July 1, 2025

J
5 out of 5 stars

We went to imo car wash fulwood by Asda…

We went to imo car wash fulwood by Asda . Sivan did a brilliant job cleaning my car and I was so pleased . Sivan was so friendly and did such a good job . Thank you so much and il def be back Sivan 😊😊😊😊😊😊😊😊

Date of experience: June 30, 2025

MH
5 out of 5 stars

Sehr nette Beratung

Sehr nette Beratung, sehr ordentliche Arbeit am Auto 🚗 man fühlt sich aehr gut aufgehoben, ich würde es jederzeit meinen Freunden empfehlen

Date of experience: June 30, 2025

A

ALI

US

1 out of 5 stars

RUDE STAFF

RUDE STAFF.I am a taxi operator and all my colleagues complained about this car wash ''refusing'' to apply 50% and all the app benefits . Ex : £7.50 - discount 50% it is £3.75 not £4 or £5.25,basic mathematic .Thief's .....

Date of experience: June 30, 2025

J
1 out of 5 stars

First and last car wash with IMO

First and last car wash with IMO. Broke my wing mirror and no liability is accepted. They initially offered just £40 which has since been upped to £80 but for a wing mirror that costs £160 plus fitting costs. AVOID.

Date of experience: June 30, 2025

JB

J B

US

1 out of 5 stars

Paid for a basic £6 car wash at IMO…

Paid for a basic £6 car wash at IMO Plympton, Plymouth as I was short on time. Absolutely rubbish! Still ingrained dirt in lots of different places. A car wash for this company doesn't mean a clean car apparently!!! I'll be going back to having a proper hand wash from now on. It might take a bit longer but at least the car is clean afterwards and they'll do the inside too for not much more.

Date of experience: June 29, 2025

M
1 out of 5 stars

When they started they washed cars…

When they started they washed cars beautifully now they do everything to the hilt just to make money I do not recommend this car wash

Date of experience: June 29, 2025

J

Jim

US

5 out of 5 stars

Great

Policy making

Date of experience: June 29, 2025

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