Review summary

IMO Car Wash has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

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A
Veraltet Bürstenwaschanlage- schlechte Reinigung

Bei der Wäsche gehen keine Insektenrückstände oder kleine Vogelkotstipser ab. Der Vorwäscher baut gleich Reklamationen vor und sagt, dass nicht alles weggewaschen wird. Hier stimmt Preiss-Leistung und Service gar nicht.

HC
Schmutzige Wäsche

Für Ceramix XTR Programm 20 € bezahlt. Auto ist nicht vernünftig sauber rausgekommen. Jeder Menge Flecken. Leider großer Enttäuschung. Weg geschmissene Geld .

MW
Super Service

Super Service, tolles Team, sehr nett, sofort wieder!

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Showing 111 - 120 of 996 reviews
S
5 out of 5 stars

Alles super geklappt

Nur empfehlen Alles super geklappt Mitarbeiter sind nett und freundlich Immer wieder gerne Treibestraße 30, Dortmund

Date of experience: May 28, 2025

MC
5 out of 5 stars

Bin sehr zufrieden erste Erfahrung…

Bin sehr zufrieden erste Erfahrung gemacht Sehr nette Mitarbeiter sind freundlich Staubsauger, kostenlos Immer gerne IMO car wash Treibestraße 30 Dortmund

Date of experience: May 28, 2025

MA
2 out of 5 stars

Car wash! Almost!!!

you used to get alloys pressure washed, suds on brush over windows etc, hardly touched the alloys with the pressure wash, no suds for windows really poor wash! Won’t be going back! It used to be excellent but not anymore

Date of experience: May 28, 2025

M
5 out of 5 stars

Bin sehr zufrieden

Bin sehr zufrieden Mitarbeiter sind sehr nett und freundlich Meine Auto war richtig sauber Ich kann diese Firma sehr empfehlen. Und Staubsauger ist kostenlos das hat mich sehr gefreut.

Date of experience: May 26, 2025

MM
1 out of 5 stars

Because I’d had problems at this site befor

Because I’d had problems at the Bridgwater station before so before I paid the attendant I asked if the wash was working correctly. He said it was so paid £14 for an ultra wash and proceeded to the track. The spray detergent on the left side wasn’t working, the ‘Ultra’ spray and the blower on the left weren’t working either resulting in the right side looking ok but the left side looking like I’d been through a storm. I asked the attendant for a refund. He told me that he couldn’t. I asked how I could complain. He said I should go on line. I’ve finally had enough of IMO and Bridgwater in particular.

Date of experience: May 25, 2025

SB
1 out of 5 stars

Chemical marks

I was on a monthly subscription. I bought a new car towards the end of 2024 and the IMO carwash was the only place my car was washed. After one visit I noticed strange staining marks on my rear bumper. The only explanation I can see is that the chemical sprayed on by the attendant as I entered the car wash has done this. I cancelled the subscription and will be washing my car myself from now on.

Date of experience: May 24, 2025

DB
1 out of 5 stars

The prewash guy does a half arsed job

The prewash guy does a half arsed job. This was my 3rd visit to this carwash and each time the prewash has been below an acceptable standard. Today was the worst experience. The guy missed half the front of the vehicle and didn't do the back which resulted in there still being bird crap on the windscreen. I drove back around to complain, expecting another wash but was forced to reverse back past 2 cars that were forced to move by the prewash guy. I have a trade wash account which gives me discount. I don't know if that played a part. Trade discount or not, I expect the full service that is paid for.

Date of experience: May 24, 2025

SD
3 out of 5 stars

Die Mitarbeiter sind freundlich, aber das Auto wird nicht sauber.

Die Mitarbeiter sind freundlich, die Wartezeit hat sich in Grenzen gehalten. Ich habe das Teuerste Programm genommen was es gab.Die vorwäsche der Mitarbeiter war leider sehr larifari, ohne grosse Lust und die stellen wo die Wäsche kaum dran kommt, hat er komplett ausgelassen. Daher ist mein Auto leider nicht sehr sauber geworden. Dazu kommt noch, dass die Staubsauger eine Katastrophe sind. Kaum saugkraft, und bei den Schläuchen fehlt einfach vorne die Saugdüse. Würde für das Geld nicht noch mal dahin fahren. Schade

Date of experience: May 24, 2025

MB
5 out of 5 stars

Great service

Great service, very friendly staff

Date of experience: May 24, 2025

S
5 out of 5 stars

Grateful customer

I think they may have new staff here. The gentleman who pre-washed my car noticed some paint on the front bumper. He asked me to pull over after I’d been through the car wash and he would take a look at it. He used some spray and managed to get the paint off for me. He didn’t need to do this but kindly offered. My black car does look alot better without the white paint on it! Thank you.

Date of experience: May 24, 2025

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