Tonya Ristau - Great Customer Service & a Great Product!
Worked with Tonya Ristau on an order. Amazing customer service, very genuine and friendly. Great quality product will definitely be ordering every year for our customers! Thank you!

Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
Metalcraft, Inc. consistently receives high praise for its exceptional customer service and quick order turnaround. Reviewers frequently highlight the friendly and professional support they experience, noting that the staff is always helpful and responsive.
Many customers appreciate the quality of the products, particularly the superior labels, which they find reliable and well-made. However, a few reviews mention issues with representatives being unable to interpret specific requests, leading to some frustration. Despite these minor complaints, the overwhelming sentiment is positive, with consumers expressing satisfaction with their overall experience and the efficiency of the service. Overall, Metalcraft stands out as a trusted partner in the construction and manufacturing sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 257 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 17 |
| Sep 24 | 4.9 | 13 |
| Oct 24 | 4.8 | 18 |
| Nov 24 | 4.9 | 16 |
| Dec 24 | 4.8 | 12 |
| Jan 25 | 5.0 | 11 |
| Feb 25 | 5.0 | 18 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.9 | 23 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 13 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 257 most recent reviews.
“Quick response, fast delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +1% | 257 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Metalcraft, Inc. is #1 of 5 on overall rating in this group.
257 reviews of Metalcraft, Inc.. Filter by what matters to you.
Worked with Tonya Ristau on an order. Amazing customer service, very genuine and friendly. Great quality product will definitely be ordering every year for our customers! Thank you!
We have been ordering their labels (same format) for several years and purchasing process is smooth and labels have worked well for us.
Product quality and consistently great service are hallmarks of Metal Craft.
Becky is always helpful.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Thank You for all your support
Product provided was exact match for the items ordered. I was notified upon completion and shipment.
Customer service is great. This is the 2nd or 3rd time now I have had to use this company. Fast and efficient service. Would recommend to anyone.
All is good. When I need something, you deliver. Thank you very much
Jessica Miller! She was a superstar under pressure when we had an urgent request and got those tags to us as fast as humanly possible. Thank you Jessica!
Getting the account on track took a while. But once on track it went fine.
My experience is always great. That’s why I keep coming back!
Todo fue de acuerdo a lo esperado.. muchas gracias, continúen así
Great customer service and nothing but quality products!
great products and in particular, the last order shipped very fast. Thank you for supporting our efforts here at DPSGUSA as we provide our warfighters with what they need to win
Metalcraft Inc. is always willing to help when serial plates are needed to support production and great to work with:)
The person I worked with Becky Palmer, made things very easy and she a lot of help. Quick to respond and quick turnaround on important labels.
Quick response, easy to work with
PEOPLE MAKE YOUR COMPANY GREAT
Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
This profile hasn't been claimed by the business owner.