Timely turn around from order being…
Timely turn around from order being submitted and received

Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
Metalcraft, Inc. consistently receives high praise for its exceptional customer service and quick order turnaround. Reviewers frequently highlight the friendly and professional support they experience, noting that the staff is always helpful and responsive.
Many customers appreciate the quality of the products, particularly the superior labels, which they find reliable and well-made. However, a few reviews mention issues with representatives being unable to interpret specific requests, leading to some frustration. Despite these minor complaints, the overwhelming sentiment is positive, with consumers expressing satisfaction with their overall experience and the efficiency of the service. Overall, Metalcraft stands out as a trusted partner in the construction and manufacturing sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 257 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 17 |
| Sep 24 | 4.9 | 13 |
| Oct 24 | 4.8 | 18 |
| Nov 24 | 4.9 | 16 |
| Dec 24 | 4.8 | 12 |
| Jan 25 | 5.0 | 11 |
| Feb 25 | 5.0 | 18 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.9 | 23 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 13 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 257 most recent reviews.
“Quick response, fast delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +1% | 257 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Metalcraft, Inc. is #1 of 5 on overall rating in this group.
257 reviews of Metalcraft, Inc.. Filter by what matters to you.
Timely turn around from order being submitted and received
Timely delivery of orders and responding to email communication. However metalcraft should look at its pricing, it is relatively high. The company must also reward its customers annually as motivating scheme. The company should also time to time share souvenir to its customers.
It was very easy to place my order and it was processed and arrived quickly.
Knowledgeable sales staff, detail oriented product team, wide assortment of asset tag options, and reasonable pricing. A company that understands what they do and they do it well. Return Customer. 5 out of 5 stars.
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Information needed was provided to me from records from past records on file. Ordering was easy and could feel smile and pleasantness in voice. Order was verified from proofs, shipped promptly and was correct.
I've been using MetalCraft for more than 15 years now. I happened to run across them on the internet and I've never been sorry. They have been friendly, prompt and accurate in all my dealings with them. I'm sure my company will continue to use their services long after I'm retired.
My enquiry was dealt with in a professional and speedy manner which helped me provide pricing etc., to my customer in a timely manner.
easy to order and timely delivery
Dawn Siefken was awesome to work with.
Communication was great! Changes were made to our design quickly and as requested. The tags look great!
Fast turnaround
My order as always was well packed, high quality, & arrived in a reasonable amount of time.
Great support with my rep Tonya. She is helpful and very responsive with my requests.
EXCELLENT CUSTOMER SERVICE!!!
Fast delivery and very pleased with our order.
Helpful customer support, order arrived exactly as requested, pricing was competitive.
I sent them a PO & followed up with a phone call. I had my labels in 24 hours.
Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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