Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
Metalcraft, Inc. consistently receives high praise for its exceptional customer service and quick order turnaround. Reviewers frequently highlight the friendly and professional support they experience, noting that the staff is always helpful and responsive.
Many customers appreciate the quality of the products, particularly the superior labels, which they find reliable and well-made. However, a few reviews mention issues with representatives being unable to interpret specific requests, leading to some frustration. Despite these minor complaints, the overwhelming sentiment is positive, with consumers expressing satisfaction with their overall experience and the efficiency of the service. Overall, Metalcraft stands out as a trusted partner in the construction and manufacturing sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 257 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 17 |
| Sep 24 | 4.9 | 13 |
| Oct 24 | 4.8 | 18 |
| Nov 24 | 4.9 | 16 |
| Dec 24 | 4.8 | 12 |
| Jan 25 | 5.0 | 11 |
| Feb 25 | 5.0 | 18 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.9 | 23 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 13 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 257 most recent reviews.
“Quick response, fast delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +1% | 257 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Metalcraft, Inc. is #1 of 5 on overall rating in this group.
257 reviews of Metalcraft, Inc.. Filter by what matters to you.
The customer service department was excellent, and they found our tag information in their system, even though it was in the OLD system. We only order tags every 5 years, so that was a chore for her. In my opinion, she went above and beyond to get my order started and completed.
Reordering labels that were last ordered over a decade ago. Label design was still in Metalcraft's records. Label needed an update, as the original process was obsolete. New comparable label was chosen, a sample was received and approved. Labels were ordered and received in a timely matter. Very easy experience with all questions answered quickly.
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I needed my order RUSH (or at least part of the order) and I asked our Sales Rep (Stacy Crooks) if there was anything she could do to improve the turn around time, she said they would do their best and they did. I got my order much quicker than anticipated and for that I am truly grateful. They work with customer needs and treat your like a person, not a number. Thank you.
Jodi & Terry has been a helping hands & support to us. They made our transaction very easy.
Quality products, competitive pricing and customer service that is second to none are the reasons I recommend Metalcraft.
Process to reorder asset tags was an easy process.
We got the product that we ordered.
Good feed back and plates on time....
Terry Moritz is THE BEST!!!!!
excelent customer service
Easy. Efficient. Great customer service.
Easy to order not very long of wait for the product to arrive.
Amazing work!
Metalcraft is a flexible supplier that provides support when move in's/move out's are needed. I remember at beginning of the year we had an issue with EDI 810 transmission where we could import material to Mexico, Metalcraft always showed disposition to help and solve issues.
Becky was great - extremely patient! This kept getting pushed back on my list of things to do and she never gave up on me... LOL She answered ALLLLL of my questions and got me exactly what we needed, thank you Becky! Received the tags today and they are perfect for the intended purpose.
Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
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