I love everything about my experience
I love everything about my experience. When I send my orders, if there is any question on their end of what I what want, they ask.

Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
Metalcraft, Inc. consistently receives high praise for its exceptional customer service and quick order turnaround. Reviewers frequently highlight the friendly and professional support they experience, noting that the staff is always helpful and responsive.
Many customers appreciate the quality of the products, particularly the superior labels, which they find reliable and well-made. However, a few reviews mention issues with representatives being unable to interpret specific requests, leading to some frustration. Despite these minor complaints, the overwhelming sentiment is positive, with consumers expressing satisfaction with their overall experience and the efficiency of the service. Overall, Metalcraft stands out as a trusted partner in the construction and manufacturing sector.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 257 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.9 | 17 |
| Sep 24 | 4.9 | 13 |
| Oct 24 | 4.8 | 18 |
| Nov 24 | 4.9 | 16 |
| Dec 24 | 4.8 | 12 |
| Jan 25 | 5.0 | 11 |
| Feb 25 | 5.0 | 18 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.9 | 23 |
| May 25 | 5.0 | 13 |
| Jun 25 | 5.0 | 13 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 257 most recent reviews.
“Quick response, fast delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | +1% | 257 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: Metalcraft, Inc. is #1 of 5 on overall rating in this group.
257 reviews of Metalcraft, Inc.. Filter by what matters to you.
I love everything about my experience. When I send my orders, if there is any question on their end of what I what want, they ask.
This is my first time working with Metalcraft and the experience went very well. The communication of my needs, validating the requirements, timely and thorough responses as well as timely shipping are very much appreciated. Details are important for my requirements and I am satisfied with the level of communication they provided to ensure I am purchasing quality material.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I had extremely tight timelines and the Metalcraft team did not put my schedule at risk with bureaucracy and unnecessary delays. They worked harder to ensure exceptional product and delivery quality than my own team did! I have recommended their products to others and will continue to use Metalcraft going forward!
The rep was unable to interpret a technical drawing even though I supplied details and answered questions. Several days later, still no quote.
Process is quick and easy.
Labels created and delivered in a timely manner! Tonya Ristau was a pleasure to work with.
Very Professional
The ordering process has a quick turnaround.
The customer Service was wonderful!
Ordering was easy and efficient! The time it took to arrive at my facility was pretty quick given the time it takes to make the tags. I really like Metalcraft and will utilize their services again!
They got my order out quicker than the expected turn time.
Shipped 2 days earlier than forecast. Customer support answers the phone on 1 ring. Get to speak with a real human immediately instead of an AI robot which I hate. Staff is helpful kind and professional. Thank You Beth, Shari, Toya and All who have helped process my orders!!!
customer service
great customer service
Sales representative took the time to ensure that product enquired about was the one received and to customer's satisfaction. Product received was also very high quality and as expected.
I volunteered to do the first test order for the Department of States new contract. "terrym" was amazing as we worked through the ordering and billing. We received our barcodes and are ready to send out the instructions to the Embassy's.
VERY EASY ORDERING PROCESS, AND THE ORDER COMES QUICKLY, NO COMPLAINTS. WE HAVE USED METAL CRAFT FOR MANY, MANY YEARS.
Metalcraft, Inc. specializes in the design and manufacturing of asset tags and RFID labels that enhance tracking and resource management for businesses across various industries. The company's products are engineered to provide durable and reliable performance, ensuring that asset tracking systems operate effectively even in challenging environments. Metalcraft's offerings include RFID asset tags, barcode labels, and metal asset tags, all tailored to meet the diverse needs of organizations looking to improve inventory control and asset visibility. The primary customers of Metalcraft, Inc. include businesses that require robust solutions for asset tracking, such as manufacturers, logistics providers, and organizations involved in resource management. By providing high-quality tracking solutions, Metalcraft enables its clients to maintain operational efficiency and security over their critical assets. Through its commitment to performance and reliability, the company aims to deliver effective identification tools that support various applications, including access control and tool tracking.
This profile hasn't been claimed by the business owner.