iD Gaming Reviews

Some of the best customer service ever! I went through a link from a wish list trying to buy a mouse pad, but something with the link malfunctioned, so I got the wrong size mouse pad. I wrote an email to customer service and they responded quickly and got me a discount for the right size! Definitely recommend!

The item arrived quickly and in great condition. When there was an issue with how the image printed, the support team worked quickly to rectify it and send an updated version out.

Had a custom design printed by ID Gaming, the quality of the print is stunning and the mat seems really rugged and should be hard wearing and last a long time. Their customer service is second to none too. It had a really minor defect that I thought was rubber that had stuck to the top in transit, so contacted them to see if they had suggestions for fixing it, I washed it in the washing machine, the print remained as epic as it was to prove it's robustness, but the defect remained. I would have been fine with a small voucher off my next one, but they were not and insisted on reprinting it for me. Can not rate them highly enough. Fantastic response, quickly dealt with. I will absolutely be buying from them again.

Nice wrapping

Best mouse pad I have ever gotten. I actually feel the difference from this particular mouse pad. First time I thought a mouse pad could help me play better.

Amazing service, i ordered a custom mousepad that was shipped in the very next day. Looks beautiful aswell will be making more purchases in the future.

The mousepad is amazing! I will not be ordering from anyone else ever again, iDgaming is the best place to go for a custom mousepad!

Ordered a mat, which didn’t suit so I decide to return it and order a different one instead. There is absolutely no information on the website about returns whatsoever. The only place the company has pointed me to is their hidden FAQs which I had no reason to visit in the first place. I’ve never seen a company put their return policy into FAQs which is very unclear. After emailing them, I was told I cannot return it as the mat was made to order and therefore cannot be restocked. Excuse me what?? There is no way these mats are custom made for each customer, what a load of shit and lies. After that, they decided to offer me 20% off my NEXT order. I will never be ordering from you nor recommending to anyone. Be aware, this is an absolute scam! To not be able to return something as simple as a mat is diabolical!!

Ordered this as a spare to use while my other mousepad is drying and could not have expected such low quality. The print is the least problematic but the colours are blown out and oversaturated compared to the much nicer muted tones on the preview image. The over-print stitching is bulging at the seams with whatever stark white material they use in the middle to create it. My set-up is white so it’s passable, but this would look disgusting and cheap against black. The mat is incredibly thin and floppy. The bottom rubber looks and feels cheap and it stinks of crude oil and burnt hair. For the price, my current artisan mousemat knocks this thing out of the water. And with some of the wait times others are experiencing a drop shipping site might be a good alternative. Probably considered good if you’ve never purchased a mousemat before and have a pop-culture fixation. Reluctant to even use it as a spare due to the giant ID branded logo that would be embarrassing for anyone to see. Currently using it under the dogs food and water bowls.

Tracked the order every step of the way. Sent cleaning instructions. Playmat is beautiful. A+++

Well informed, speedy delivery, amazing product.

I have not ordered from ID Gaming before, but I would gladly do it again! My new deskpad looks outstanding, and feels really premium. I am excited to have something striking like this to accent my setup, and it will be the foundation of my monochrome theme! There is a "I am a brand new product that was just made especially for you" smell when you first unpackage it, but I am sure over time it will fade. I personally enjoy the smell of a new product though, shoes in particular. Thanks guys, this is fantastic and the presentation of opening it felt special too! ^-^

Great service, delivered quickly and as sold and is a quality product...Ordered a 90cm x 40cm Mouse Mat Stars Wars themed Yoda - looks great and would recommend.

Not the cheapest in the market by far. But that’s for a reason. If you want a very good quality gaming pad/mouse mat. Or just just want to protect your gaming desk. This is for you ! Fantastic quality and looks fantastic too. Delivered quickly for a made to order product. Matched by great communication. I only bought one but I can see me ordering a couple more in the near future. Great product would use again. Thanks

Amazing quality and service.The only thing that I would change is the price as it is very expensive.But very good delivery as well!

I saw an ad on Instagram and got tempted. I purchased two mats, and they are awesome. Super quick delivery, easy process, great quality, and they come in a nice travel bag. I am really happy with my purchase and will definitely recommend them.

I ordered a mouse pad from them. After a month of no updates and it not arriving I sent an email to their customer service team. They sent me back the tracking number I already had which just stated it was “in transit”. A month later it still has yet to arrive and is still “in transit” so I requested assistance or a refund. It’s been 2 weeks now of no responses from them. Definitely feels like a scam from my end.

Just received my new desk mat. It came in a high quality little pouch which impressed me, and the quality of the finish on the mat itself took me by huge surprise. Massively impressed, would recommend!

Amazing mouse pads. The Quality is just perfect. Also got delivered as promised within a few working days. I live in EU so expected. The prizes are good and the 2+1 sale helped me get all my favourites.

Good quality! I really do like it. It is more than what I thought it would be.