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HomeiD Gaming Reviews
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iD Gaming Reviews

4.39375 out of 5 stars
4.39375 out of 5 stars
4.4
|Great|160 reviews

TrustScore

4.4
4.39375 out of 5 stars
Great
5 out of 5 stars
118
4 out of 5 stars
18
3 out of 5 stars
6
2 out of 5 stars
5
1 out of 5 stars
13
160 reviews in total

Review summary

iD Gaming receives high praise for its product quality and speedy delivery, with many reviewers highlighting the stunning designs and durability of their custom mousepads and desk mats. Customers appreciate the quick turnaround on orders, often receiving their items the next day, and commend the care taken in packaging. However, some consumers express frustration with customer service, particularly regarding return policies and issues with incorrect orders. A few reviews mention dissatisfaction with product quality, citing problems like oversaturated colors and a lack of information on returns. Despite these criticisms, the majority of feedback reflects a positive experience, emphasizing the impressive quality and service. Overall, iD Gaming is well-regarded for its products, though improvements in customer service could enhance the experience further.

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Based on reviews, created with AI

See what reviewers are saying

Philippa Parker
Philippa ParkerFeatured

5 months ago

5 out of 5 stars

Ordered a custom mousepad - Very happy

Ordered a custom mousepad with my own design. Print quality is excellent and delivery was fast and easy. Great web experience for uploading the design as well. Very happy!

Isaac Lee
Isaac LeeFeatured

5 months ago

4 out of 5 stars

Personal design mat

The game mat is exactly the same design as I uploaded, just that as it is a personal design option, it is more expensive than the preset options by quite a lot.

Ryan Gibbs
Ryan GibbsFeatured

5 months ago

5 out of 5 stars

Second time I've used these guys

Second time I've used these guys. I've got both I can swap between, keeping each easily clean in the washing machine as and when I need too. Easy to use website, especially as I always create my own i... See more

Nataniel Czapek
Nataniel CzapekFeatured

5 months ago

5 out of 5 stars

First time ordering and I'm very…

First time ordering and I'm very satisfied, the delivery was fast and the care put into the package is very appreciated

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Frederik Beier
Frederik Beier
1 reviews
8 months ago
5 out of 5 stars

Some of the best customer service ever

Some of the best customer service ever! I went through a link from a wish list trying to buy a mouse pad, but something with the link malfunctioned, so I got the wrong size mouse pad. I wrote an email to customer service and they responded quickly and got me a discount for the right size! Definitely recommend!

Helpful?
Robin Rosell
Robin Rosell
1 reviews
8 months ago
5 out of 5 stars

Custom Guardian Desk Mat

The item arrived quickly and in great condition. When there was an issue with how the image printed, the support team worked quickly to rectify it and send an updated version out.

Helpful?
Makin Computers
Makin Computers
1 reviews
8 months ago
5 out of 5 stars

Superb Quality and Amazing Customer Service

Had a custom design printed by ID Gaming, the quality of the print is stunning and the mat seems really rugged and should be hard wearing and last a long time. Their customer service is second to none too. It had a really minor defect that I thought was rubber that had stuck to the top in transit, so contacted them to see if they had suggestions for fixing it, I washed it in the washing machine, the print remained as epic as it was to prove it's robustness, but the defect remained. I would have been fine with a small voucher off my next one, but they were not and insisted on reprinting it for me. Can not rate them highly enough. Fantastic response, quickly dealt with. I will absolutely be buying from them again.

Helpful?
ChrFilip
ChrFilip
1 reviews
8 months ago
5 out of 5 stars

Nice wrapping, fast delivery, great quality.

Nice wrapping

Helpful?
Consumer
Consumer
1 reviews
8 months ago
5 out of 5 stars

Best mouse pad I have ever gotten

Best mouse pad I have ever gotten. I actually feel the difference from this particular mouse pad. First time I thought a mouse pad could help me play better.

Helpful?
Ricardo
Ricardo
1 reviews
8 months ago
5 out of 5 stars

Amazing service

Amazing service, i ordered a custom mousepad that was shipped in the very next day. Looks beautiful aswell will be making more purchases in the future.

Helpful?
Courtney Whiteaker
Courtney Whiteaker
1 reviews
8 months ago
5 out of 5 stars

Only place to buy a custom mouspad

The mousepad is amazing! I will not be ordering from anyone else ever again, iDgaming is the best place to go for a custom mousepad!

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

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iChookity S
iChookity S
1 reviews
8 months ago
1 out of 5 stars

Be aware of scamming! Bad customer service and no returns.

Ordered a mat, which didn’t suit so I decide to return it and order a different one instead. There is absolutely no information on the website about returns whatsoever. The only place the company has pointed me to is their hidden FAQs which I had no reason to visit in the first place. I’ve never seen a company put their return policy into FAQs which is very unclear. After emailing them, I was told I cannot return it as the mat was made to order and therefore cannot be restocked. Excuse me what?? There is no way these mats are custom made for each customer, what a load of shit and lies. After that, they decided to offer me 20% off my NEXT order. I will never be ordering from you nor recommending to anyone. Be aware, this is an absolute scam! To not be able to return something as simple as a mat is diabolical!!

Helpful?
Consumer
Consumer
1 reviews
8 months ago
1 out of 5 stars

Eww it’s junk

Ordered this as a spare to use while my other mousepad is drying and could not have expected such low quality. The print is the least problematic but the colours are blown out and oversaturated compared to the much nicer muted tones on the preview image. The over-print stitching is bulging at the seams with whatever stark white material they use in the middle to create it. My set-up is white so it’s passable, but this would look disgusting and cheap against black. The mat is incredibly thin and floppy. The bottom rubber looks and feels cheap and it stinks of crude oil and burnt hair. For the price, my current artisan mousemat knocks this thing out of the water. And with some of the wait times others are experiencing a drop shipping site might be a good alternative. Probably considered good if you’ve never purchased a mousemat before and have a pop-culture fixation. Reluctant to even use it as a spare due to the giant ID branded logo that would be embarrassing for anyone to see. Currently using it under the dogs food and water bowls.

Helpful?
Michael Kleinman
Michael Kleinman
1 reviews
8 months ago
5 out of 5 stars

Awesome product!

Tracked the order every step of the way. Sent cleaning instructions. Playmat is beautiful. A+++

Helpful?
Cameron Randen
Cameron Randen
1 reviews
8 months ago
5 out of 5 stars

Amazing Mousepads

Well informed, speedy delivery, amazing product.

Helpful?
Robert
Robert
1 reviews
8 months ago
5 out of 5 stars

Excellent, Premium, and Striking!

I have not ordered from ID Gaming before, but I would gladly do it again! My new deskpad looks outstanding, and feels really premium. I am excited to have something striking like this to accent my setup, and it will be the foundation of my monochrome theme! There is a "I am a brand new product that was just made especially for you" smell when you first unpackage it, but I am sure over time it will fade. I personally enjoy the smell of a new product though, shoes in particular. Thanks guys, this is fantastic and the presentation of opening it felt special too! ^-^

Helpful?
jason
jason
1 reviews
8 months ago
5 out of 5 stars

Great Mouse Mat

Great service, delivered quickly and as sold and is a quality product...Ordered a 90cm x 40cm Mouse Mat Stars Wars themed Yoda - looks great and would recommend.

Helpful?
Steve Mason
Steve Mason
1 reviews
8 months ago
5 out of 5 stars

Not the cheapest in the market by far

Not the cheapest in the market by far. But that’s for a reason. If you want a very good quality gaming pad/mouse mat. Or just just want to protect your gaming desk. This is for you ! Fantastic quality and looks fantastic too. Delivered quickly for a made to order product. Matched by great communication. I only bought one but I can see me ordering a couple more in the near future. Great product would use again. Thanks

Helpful?
Rory
Rory
1 reviews
8 months ago
4 out of 5 stars

Very good but quite expensive

Amazing quality and service.The only thing that I would change is the price as it is very expensive.But very good delivery as well!

Helpful?
Mathilde
Mathilde
1 reviews
8 months ago
5 out of 5 stars

Great product and service

I saw an ad on Instagram and got tempted. I purchased two mats, and they are awesome. Super quick delivery, easy process, great quality, and they come in a nice travel bag. I am really happy with my purchase and will definitely recommend them.

Helpful?
Aidan
Aidan
1 reviews
8 months ago
1 out of 5 stars

I feel scammed

I ordered a mouse pad from them. After a month of no updates and it not arriving I sent an email to their customer service team. They sent me back the tracking number I already had which just stated it was “in transit”. A month later it still has yet to arrive and is still “in transit” so I requested assistance or a refund. It’s been 2 weeks now of no responses from them. Definitely feels like a scam from my end.

Helpful?
Tommo
Tommo
1 reviews
8 months ago
5 out of 5 stars

100% recommend!

Just received my new desk mat. It came in a high quality little pouch which impressed me, and the quality of the finish on the mat itself took me by huge surprise. Massively impressed, would recommend!

Helpful?
FuroowHD
FuroowHD
1 reviews
8 months ago
5 out of 5 stars

Amazing mouse pads

Amazing mouse pads. The Quality is just perfect. Also got delivered as promised within a few working days. I live in EU so expected. The prizes are good and the 2+1 sale helped me get all my favourites.

Helpful?
Ontario Mcgee
Ontario Mcgee
1 reviews
8 months ago
5 out of 5 stars

Mouse pad

Good quality! I really do like it. It is more than what I thought it would be.

Helpful?
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About iD Gaming

iD Gaming is a UK-based company specializing in custom mouse mats, allowing customers to personalize and design their own products. The company offers a diverse selection of sizes and designs, catering to a variety of interests including gaming, anime, sports, nature, and more. Each mouse mat is crafted from high-quality materials to ensure durability and functionality. Targeting gamers, creatives, and anyone seeking unique desk accessories, iD Gaming emphasizes affordability and customer satisfaction. With free shipping on all orders, the company aims to provide an accessible solution for those looking to enhance their workspace or gaming setup with personalized mouse mats. Customers can easily explore options and create bespoke designs that reflect their individual style and preferences.

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