Grate shop
Grate shop , good service and very friendly staf.. And the most importantly amazing watches at amazing prices.. I just bought my first Rolex with them and love it..
4.7
Excellent
100 reviews
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Review summary
Iconic Watches / Ancient and Modern Jewellers Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Great service and a watch in perfect…
Great service and a watch in perfect condition, just as the description! No complaints at all :) Really pleased with the watch purchased, would recommend for future purchases.
Very welcoming
Very welcoming, helpful, and informative; and an excellent price for my watch. Placed order and watch delivered following day. A great buying experience can thoroughly recommend It
Gone down hill
This shop used to have a great reputation for customer service and quality. Unfortunately that seems to no longer be the case.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.iconicwatches.co.uk
All reviews
100 total • Write a review
Showing 81 - 90 of 96 reviews
ML
Brilliant service!
Brilliant service - have no fear, Iconic Watches does exactly what it says on the tin! High value Omega purchased with no issues. Delivered as promised in mint condition with all paperwork/ guarantees etc. Will definitely use this company again.
Date of experience: July 26, 2017
P
Peter
US
Still have not received proper watch strap with order placed on 11/8/16
I placed my order with Iconic Watches on 11/8/16 for a Nomos watch. I was told that the watch I wanted was backordered and would require 2-3 months to receive. I was fully aware of this at the time of purchase, but went ahead and made the purchase as I was told I could order the watch with an XS watch strap. After 3 months I continued to follow up and was told that my watch was still not available. Finally on 3/28/17 I received an email telling me my watch was received 4-5 months after placing my initial order. I asked to confirm that the watch would ship with the XS strap as requested when placing my order. The watch was dispatched and I received on 4/3/17 with a S strap, not the XS strap that I had requested and told I would receive. I contacted Iconic Watches upon discovery of this and was told that the supplier made an error and that I should keep the S strap and that a new XS strap will be sent to me. At this point had I received my XS strap in a timely manner, I would had been satisfied with my order and probably given a positive review. However after several more times of following up with Iconic Watches over the past several months I continue to get the same response. It has now been 114 days since I received my watch, and still have no idea when I will be receiving the watch strap I had ordered with my watch.
Date of experience: July 26, 2017
SB
Excellent Service & Pricing
The website was easy to use & the pricing very good. Very easy to order, immediate communication as to when the delivery will arrive. The order arrived on time, very well packed & with no issues at all. Strongly recomend them.
Date of experience: July 25, 2017
CC
Hard to beat
This is my second purchase with IW. Bought a Bi-Metal Sub which came as described and looks amazing. I also have Sea Dweller 4000 which i bought from IW. Highly recommended
Date of experience: July 24, 2017
mp
Proud owner of an Omega De Ville Ladymatic ladies watch!!
Sold my wife's lovely 18ct gold constellation Omega watch due to the dial being too small, so was in the market to purchase another. Made a trip to Bluewater and the Omega De Ville Ladymatic that was in the Omega shop window seemed to stand out. Tried the watch on, then swiftly departed due to the full retail price of the watch. The hunt was on, and wasn't long before we came across Iconic Watches/Ancient and Modern Jewellers Ltd, which beat any price we found on the Internet hands down!! Then the suspicion crept in.....began to look into the company to check it out, which was surprisingly all good except for the usual customer gripes. We phoned the company, and shortly after placed a holding deposit on it, and made a 250 mile trip to Blackburn. On arrival, all was good and legit, and to our delight, the watch was as described, brand new, sealed, boxed with papers, and perfect in every way, and with a 4 year warranty! The staff were extremely helpful and professional, and took a link out of the watch, paid the outstanding and was on our way!! Very happy with this beautiful watch and well worth a 500 mile round trip, although it wasn't necessary as the jewellers offered a secure postal service....just piece of mind!!!
Date of experience: July 24, 2017
al
Tag Heuer
This is the 2nd time I've used Iconic Watches. Great service, kept me informed at all stages of the transaction, the watch arrived safely and a lot sooner than the expected delivery date. I would definitely recommend them and will use them again for my next purchase.
Date of experience: July 23, 2017
IA
New Breitling GMT from Iconic Watches
Just collected my new Breitling Chromomat GMT, really slick, professional and easy to deal with company, at a very very competitive price.
Date of experience: July 21, 2017
JT
Jon Thompson
US
Great company
Great company. There should be more Tanya fonseca s working for this kind of business. Thanks for exchanging my watch no question asked. I sincerely hope my friends and family buy from you. My better half loves her watch, thank you once again 👌
Date of experience: July 20, 2017
JL
Good service
Good service, fast and secured delivery. I would use them again
Date of experience: July 20, 2017
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