Review summary

Iconic Watches / Ancient and Modern Jewellers Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

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Based on reviews, created with AI

See what reviewers are saying

KB
Grate shop

Grate shop , good service and very friendly staf.. And the most importantly amazing watches at amazing prices.. I just bought my first Rolex with them and love it..

Great service and a watch in perfect…

Great service and a watch in perfect condition, just as the description! No complaints at all :) Really pleased with the watch purchased, would recommend for future purchases.

AV
Very welcoming

Very welcoming, helpful, and informative; and an excellent price for my watch. Placed order and watch delivered following day. A great buying experience can thoroughly recommend It

M
Gone down hill

This shop used to have a great reputation for customer service and quality. Unfortunately that seems to no longer be the case.

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Showing 71 - 80 of 96 reviews
DR
4 out of 5 stars

Tag Heuer Calibre 5 day date

Beautiful watch, well packed with all correct documents. Some more communication after sourcing would be nice e.g tracking but otherwise great service.

Date of experience: August 8, 2017

DS
5 out of 5 stars

Omega Seamaster 300

First class service from Iconic easy to order my watch delivered on time and the bracelet resized to fit perfect no complaints at all, my seamaster was new in superb wooden box love it. Many thanks Dave. Staff's.

Date of experience: August 7, 2017

FS
4 out of 5 stars

When I purchased my watch from Iconic …

When I purchased my watch from Iconic watches the transaction was straightforward and professional. Regards Frederick

Date of experience: August 6, 2017

mh
5 out of 5 stars

Rolex 16610LV

I have purchased several watches from Iconic over the years both used and new and the service and quality has always been outstanding. Highly recommended if you are looking for a quality watch and a competitive price.

Date of experience: August 5, 2017

DL
5 out of 5 stars

Fantastic Watch Shop

Lovely collection of new and pre-owned watches at great prices. Honest advice given from very friendly and knowledgeable staff. Thank you for your help. Definitely will return when/if I need to.

Date of experience: August 5, 2017

MT
5 out of 5 stars

A massive collection of watches at …

A massive collection of watches at attractive prices.I choose the Tag Heuer F1 which arrived next day fully documented and post free after entering a code. There is also a strap sizing option.

Date of experience: August 4, 2017

MC
5 out of 5 stars

Good service

Good service, good price, quickly sourced and delivered on date requested

Date of experience: August 3, 2017

ss
5 out of 5 stars

Was nervous buying a Tag watch online …

Was nervous buying a Tag watch online but read reviews and all looked in order. Delivery was prompt and watch well packaged. Wouldn't hesitate to recommend - great prices!

Date of experience: July 31, 2017

P
4 out of 5 stars

Prompt effective customer service; item descripion could be clearer.

To be clear at the outset I'm happy with my product and the service received. In the spirit of helping you to improve; I received my watch which is unworn and to all intents new but because registered in Dec 16 in France (I presume) is 2nd owner in terms of warrantee. I infered this from the online description at time of purchase but it was not explicit in the details. Perhaps the description online should make known the date registration of some other detail to help the purchaser.

Date of experience: July 29, 2017

A
5 out of 5 stars

Longines Heritage

I ordered a watch, which wasn't in their store at that time (they even called me to let me know it will takes time to get one), but they purchased it for me very quickly. About their communication: they always kept me updated. Delivery: I exactly got what I ordered. It was well-packed (double layer bubble-foil), nothing damage. They post it me on Tuesday, I had it in my hands on Wednesday (UK -> Central Europe) Recommended!

Date of experience: July 28, 2017

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