Home warranty makes it easy for the…
Home warranty makes it easy for the consumer and so far it’s been very Good and taking care of our problems

Home Warranty of America offers comprehensive home warranty plans designed to protect homeowners from the financial burden of unexpected repairs. The company provides coverage for essential household appliances and system components, including refrigerators, washers, dryers, plumbing systems, and heating and cooling systems. With plans starting as low as $46.08 per month, Home Warranty of America aims to cater to both home buyers and sellers seeking peace of mind regarding household maintenance costs. Targeting residential customers, the company emphasizes its commitment to customer service, offering a 30-day money-back guarantee on all warranty plans. Homeowners can request service for covered items online or by phone, ensuring prompt attention from verified service professionals. By providing various plan options, Home Warranty of America seeks to meet the diverse needs of homeowners looking to safeguard their budgets against everyday home repair challenges.
Home Warranty of America receives a generally positive reception from customers, with many praising the prompt and courteous service. Reviewers frequently highlight the quick response times, noting that claims are often addressed within an hour, and technicians arrive as scheduled.
Customers appreciate the efficiency and professionalism of the service personnel, with specific mentions of great experiences with technicians like Anderson Electric and Mr. Bryant. However, there are notable complaints regarding claim denials and frustrating experiences with certain technicians. Some consumers express dissatisfaction with the selection of service companies, citing poor ratings and delays in service. Overall, while many customers enjoy reliable service and quick resolutions, issues with claims and technician quality create a mixed experience for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.1 | 17 |
| Sep 25 | 4.1 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I have been a customer for 12 years”
“I agreed to have my old air-conditioned replaced by HWA, Nov”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.3 out of 5 (poor) | 4.2 out of 5 (good) | — | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: Home Warranty of America is #5 of 5 on overall rating in this group. On value, Frontier Home Insurance scores higher (4.7 vs 2.3).
60 reviews of Home Warranty of America. Filter by what matters to you.
Home warranty makes it easy for the consumer and so far it’s been very Good and taking care of our problems
EXCELLENT QUICK SERVICE!
They were great on my recent service request. The main reason I am writing this review is because they sent me three emails asking for a review and maybe the emails will stop now.
Contractor's professionalism
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Very prompt amazing service
Very nice tech - we are hoping all is repaired as I’m sure it’ll take a few days to get results - always called before arriving & within the estimated timeframe -
Timely response for the technician to come out and check out the issue, good communications.
If I could give a 0, I would. This company is a total scam. The obvious is not obvious to them. Electrical wiring went out in the back of our house. No AC, no washer and dryer, no lights in the back of the master bath. Getting mold around the registers. The filter on the other AC is rusty but that’s due to low maintenance, not wear and tear. It’s exposed daily to 80% humidity. Rust is not wear and tear. The guy is ho came out said he wouldn’t have caught it on maintenance bc it’s on the underside.
I’ve waited over a month to get my claim settled! When I filed the claim, I was sent an email advising you couldn’t find a vendor! After almost a week, you found Sears who did not have anything for 2 weeks! They cancelled my appointment twice on the same day they were supposed to come out. After a month, I called and advised HWA to find a new vendor and they were out in less than a week. As a company that provides a warranty across the US, you all should be ashamed of yourselves for not having enough vendors! The monthly price continues to increase yet the service you provide decreases. I will be filing a complaint with the BBB and attorney general’s office this weekend so they are aware of the terrible service you all are providing.
Tech arrived next day & issue with our air conditioner was promptly resolved! Very satisfied customer!
Filing a claim was easy and we were contacted immediately and had someone out 2 days later. I am super happy with the response time and the contractor that did the service.
No information was provided by customer service, or the email received regarding the lack of reimbursement when going forward with the reimbursement process. If your company is not going to reimburse the full amount IT SHOULD BE COMMUNICATED IN THE INITIAL EMAIL OR PROVIDED ON YOUR WEBSITE. Because of the lack of information around this that was provided to me, I am now stuck paying an astronomical amount of money for the repair, and will only be reimbursed about 1/8th of what I had to pay out of pocket. By far my worst experience with HWA.
Serviceman brought appropriate parts and quickly had refrigerator fixed and cooling.
Fast respond , and sending the right people to do the job tight2025
I get 3 calls per day to renew while getting denied for leaky faucet. I live in a very populated area yet it's still hard to find technicians to do the work and HWA will not let me use any vendor oven in emergency situation. Also always approves claims even when not part of the agreement knowing full well they will deny the claim as soon as the tech gets here in an effort to collect the flat $100.
Very quick getting the service needed to there customers
Home Warranty of America offers comprehensive home warranty plans designed to protect homeowners from the financial burden of unexpected repairs. The company provides coverage for essential household appliances and system components, including refrigerators, washers, dryers, plumbing systems, and heating and cooling systems. With plans starting as low as $46.08 per month, Home Warranty of America aims to cater to both home buyers and sellers seeking peace of mind regarding household maintenance costs. Targeting residential customers, the company emphasizes its commitment to customer service, offering a 30-day money-back guarantee on all warranty plans. Homeowners can request service for covered items online or by phone, ensuring prompt attention from verified service professionals. By providing various plan options, Home Warranty of America seeks to meet the diverse needs of homeowners looking to safeguard their budgets against everyday home repair challenges.
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