Home Warranty of America offers comprehensive home warranty plans designed to protect homeowners from the financial burden of unexpected repairs. The company provides coverage for essential household appliances and system components, including refrigerators, washers, dryers, plumbing systems, and heating and cooling systems. With plans starting as low as $46.08 per month, Home Warranty of America aims to cater to both home buyers and sellers seeking peace of mind regarding household maintenance costs. Targeting residential customers, the company emphasizes its commitment to customer service, offering a 30-day money-back guarantee on all warranty plans. Homeowners can request service for covered items online or by phone, ensuring prompt attention from verified service professionals. By providing various plan options, Home Warranty of America seeks to meet the diverse needs of homeowners looking to safeguard their budgets against everyday home repair challenges.
Home Warranty of America receives a generally positive reception from customers, with many praising the prompt and courteous service. Reviewers frequently highlight the quick response times, noting that claims are often addressed within an hour, and technicians arrive as scheduled.
Customers appreciate the efficiency and professionalism of the service personnel, with specific mentions of great experiences with technicians like Anderson Electric and Mr. Bryant. However, there are notable complaints regarding claim denials and frustrating experiences with certain technicians. Some consumers express dissatisfaction with the selection of service companies, citing poor ratings and delays in service. Overall, while many customers enjoy reliable service and quick resolutions, issues with claims and technician quality create a mixed experience for some.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 25 | 4.1 | 17 |
| Sep 25 | 4.1 | 43 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“I have been a customer for 12 years”
“I agreed to have my old air-conditioned replaced by HWA, Nov”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.1 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 2.3 out of 5 (poor) | 4.2 out of 5 (good) | — | 60 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 |
Bottom line: Home Warranty of America is #5 of 5 on overall rating in this group. On value, Frontier Home Insurance scores higher (4.7 vs 2.3).
60 reviews of Home Warranty of America. Filter by what matters to you.
I called about a problem with my microwaves and they set an appointment for me before I got off the phone.... I have been a customer for 12 years. And they have took care of every need.2025
Anderson Electric was amazing.
Your response is immediate, and the technicians contact you very quickly
I submitted a claim and within an hour I received a response. The name of the company that was going to contact me and the time of the appointment. Very fast service
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
So far have had two issues where we needed to engage Home Warranty of America and both times the service was fairly quick and resolved. Once with an AC issue that was taken care of in one visit and the other was a dyer issue. The dryer being the age that it is, had to order parts that caused about a week delay but running great. The tech was extremely helpful and professional and experienced. Based on those two cases, renewed for another year!
Wonderful service. Mr Bryant is Great customer service agent! Thank you for being patient and informative.
We were able to book an appointment easily and quickly. The technician,Jake, arrived during our appointment window and phoned 30 minutes prior to confirm his arrival. Jake was knowledgeable and friendly. He worked efficiently and was able to solve our problem quickly and effectively. We were very pleased with the process and the result.
Ted was on time and completed the work efficiently. Ted also tested everything before he left. .
I recently moved into a new home and had selected Home Warranty of America as our choice for home warranty coverage. We quickly discovered a non-functional beverage refrigerator and contacted HWA for assistance. They responded very quickly with an appointment with Guinco, a reputable appliance service, and the technician was able to diagnose and address the problem on the first visit. I'm pleased with the response and the quality of the repair service sent by HWA.
The technician was great💙
Speed Service did great work and was on time.
Quick response to my problem
information furnished was easily understood
Customer care person
Home Warranty of America offers comprehensive home warranty plans designed to protect homeowners from the financial burden of unexpected repairs. The company provides coverage for essential household appliances and system components, including refrigerators, washers, dryers, plumbing systems, and heating and cooling systems. With plans starting as low as $46.08 per month, Home Warranty of America aims to cater to both home buyers and sellers seeking peace of mind regarding household maintenance costs. Targeting residential customers, the company emphasizes its commitment to customer service, offering a 30-day money-back guarantee on all warranty plans. Homeowners can request service for covered items online or by phone, ensuring prompt attention from verified service professionals. By providing various plan options, Home Warranty of America seeks to meet the diverse needs of homeowners looking to safeguard their budgets against everyday home repair challenges.
This profile hasn't been claimed by the business owner.
