Home Warranty of America offers comprehensive home warranty plans designed to protect homeowners from the financial burden of unexpected repairs. The company provides coverage for essential household appliances and system components, including refrigerators, washers, dryers, plumbing systems, and heating and cooling systems. With plans starting as low as $46.08 per month, Home Warranty of America aims to cater to both home buyers and sellers seeking peace of mind regarding household maintenance costs.
Targeting residential customers, the company emphasizes its commitment to customer service, offering a 30-day money-back guarantee on all warranty plans. Homeowners can request service for covered items online or by phone, ensuring prompt attention from verified service professionals. By providing various plan options, Home Warranty of America seeks to meet the diverse needs of homeowners looking to safeguard their budgets against everyday home repair challenges.
Home Warranty of America has a positive customer experience.
Home Warranty of America receives a generally positive reception from customers, with many praising the prompt and courteous service. Reviewers frequently highlight the quick response times, noting that claims are often addressed within an hour, and technicians arrive as scheduled.
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Customers appreciate the efficiency and professionalism of the service personnel, with specific mentions of great experiences with technicians like Anderson Electric and Mr. Bryant. However, there are notable complaints regarding claim denials and frustrating experiences with certain technicians. Some consumers express dissatisfaction with the selection of service companies, citing poor ratings and delays in service. Overall, while many customers enjoy reliable service and quick resolutions, issues with claims and technician quality create a mixed experience for some.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
60
100%
● Low
4.1 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
4.1
12-month avg
4.1
All-time
4.1
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 25
4.1
17
Sep 25
4.1
43
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 44 positive reviews
Customer service45%
20 mentions
Fast & efficient41%
18 mentions
Easy to use14%
6 mentions
Delivery14%
6 mentions
“I have been a customer for 12 years”
On “Customer service” · Sep 15, 2025
Top complaintsof 12 negative reviews
Customer service58%
7 mentions
Payment issues42%
5 mentions
Warranty33%
4 mentions
Cancellation25%
3 mentions
“I agreed to have my old air-conditioned replaced by HWA, Nov”
On “Customer service” · Sep 7, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
Overall rating and review count for this company and similar companies
I get 3 calls per day to renew while getting denied for leaky faucet. I live in a very populated area yet it's still hard to find technicians to do the work and HWA will not let me use any vendor oven in emergency situation. Also always approves claims even when not part of the agreement knowing full well they will deny the claim as soon as the tech gets here in an effort to collect the flat $100.
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Home Warranty of America offers comprehensive home warranty plans designed to protect homeowners from the financial burden of unexpected repairs. The company provides coverage for essential household appliances and system components, including refrigerators, washers, dryers, plumbing systems, and heating and cooling systems. With plans starting as low as $46.08 per month, Home Warranty of America aims to cater to both home buyers and sellers seeking peace of mind regarding household maintenance costs.
Targeting residential customers, the company emphasizes its commitment to customer service, offering a 30-day money-back guarantee on all warranty plans. Homeowners can request service for covered items online or by phone, ensuring prompt attention from verified service professionals. By providing various plan options, Home Warranty of America seeks to meet the diverse needs of homeowners looking to safeguard their budgets against everyday home repair challenges.