Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 971 - 980 of 989 reviews
MM
5 out of 5 stars

Up there with the best

Well organised, efficient, great staff, ellesmere port store well laid out.

Date of experience: July 31, 2017

JF
5 out of 5 stars

Will order again

We've had a few orders off our local huws gray and they include two bathroom suites. Never had a problem. They let us know via phone call what time they'd arrive and sure enough there they'd be at the appointed time. Always left a phone number to ring back if it was on answer phone and the time wasn't convenient. Every confidence we will order off huws gray again.

Date of experience: July 30, 2017

MR
5 out of 5 stars

Excellent

Excellent, easy to navigate and use web-site. Order placed without fuss. Delivered within the allocated time-slot. Items correct, and as expected. 5* service - would highly recommend.

Date of experience: July 29, 2017

Or
1 out of 5 stars

Ordered fence panels from huws gray

Ordered fence panels from huws gray, received an email stating that delivery would be arranged with me. Panels were just dumped on a shared off road car park. I was not told when a delivery would be made and will not be buying from them again.

Date of experience: July 29, 2017

L

Lou

US

5 out of 5 stars

I've used Huws Gray before

I've used Huws Gray before: but admit that I forgot how good they are. You don't often need a load of topsoil. If you do: go to Huws Gray!

Date of experience: July 29, 2017

MH
5 out of 5 stars

Always have really good service

Always have really good service - brilliant prices, good communication and they always deliver the supplies exactly where I ask (never been home for a delivery - I just ask for the delivery to be left in a specific place).

Date of experience: July 28, 2017

AT
5 out of 5 stars

Time is money when your waiting for a …

Time is money when your waiting for a product and you won't be hanging around at huws gray because they seem to value your time in a way other builders merchants don't seem to ..

Date of experience: July 28, 2017

S
5 out of 5 stars

Excellent service and delivery.

Excellent service and delivery.

Date of experience: July 28, 2017

l
4 out of 5 stars

Lovely bench

Good price, efficient delivery

Date of experience: July 28, 2017

kb
5 out of 5 stars

very helpful

One of the guys phoned me and asked what my job was,i explained and he sorted the materials for me without being patronising

Date of experience: July 28, 2017

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