Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 911 - 920 of 989 reviews
SM
5 out of 5 stars

Fantastic service!

Fantastic service! Order placed at 1930 on a Tuesday, and was sitting on my drive at 0900 the next day. Recommended.

Date of experience: October 11, 2017

W
3 out of 5 stars

Average

Their website isn't the best - needs some work. Communication & delivery fine. Order included 4 padstones. These weren't the best - very mis-shapen - had to grind all 4 to make straight. With other shopping experiences at local HG now likely not to use much if I can avoid.

Date of experience: October 11, 2017

Lw
5 out of 5 stars

Prompt delivery items exactly what was …A1

Prompt delivery items exactly what was hoped for.

Date of experience: October 11, 2017

B
5 out of 5 stars

Ordered online and got super fast delivery

Ordered online with delivery expected two days later Huws Gray rang shortly after to ask if delivery of good could be be made the following morning. You cannot beat this for service plus the driver was super frendly.

Date of experience: October 4, 2017

D
2 out of 5 stars

2 stars purely because I paid 10 quid …

2 stars purely because I paid 10 quid delivery and they still chipped the wood to death slamming it on the floor. I'm building a pine table from scratch, I will use this company again but if they make any more damage go my product I'll have to send it back.

Date of experience: October 3, 2017

pb
5 out of 5 stars

Easy to use online ordering

Easy to use online ordering. Great communication and fast friendly delivery.

Date of experience: October 2, 2017

r
5 out of 5 stars

Best price

Best price, professional delivery, would definitely recommend

Date of experience: September 29, 2017

PB
5 out of 5 stars

super service with a smile as always …

super service with a smile as always drivers are ace and prices are great

Date of experience: September 22, 2017

PB
5 out of 5 stars

They contacted me,when they didn’t have …

They contacted me,when they didn’t have to. Very helpful indeed. So really impressed with their service.

Date of experience: September 21, 2017

JH
5 out of 5 stars

Really positive experience

Really positive experience! My order took a couple of weeks for hues gray to get from their suppliers but they kept me fully updated along the way. In terms of delivery they were very accommodating to work around my work schedule and arranged for me to have a first drop delivery at 7.30am and they arrived promptly on the day. Would definitely use them again.

Date of experience: September 20, 2017

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