Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 771 - 780 of 989 reviews
mS
5 out of 5 stars

Excellent service every time

Excellent service every time

Date of experience: June 13, 2018

CY
5 out of 5 stars

The site was easy to navigate

The site was easy to navigate. I ordered the wrong size of slate, but didn’t realise until it arrived. They ordered and delivered the right size for me without any trouble.

Date of experience: June 12, 2018

MH
5 out of 5 stars

Great service manu thanks

Great service manu thanks

Date of experience: June 12, 2018

SB
1 out of 5 stars

Very disappointed

Very disappointed. The website states 3 day delivery. After a week I rang the local depot to enquire where my order Was, to be told they didn't know anything about it! Delivery turned up too late the following Monday when my gardener had already left.

Date of experience: June 12, 2018

RT
5 out of 5 stars

I had a delivery of gravel it was…

I had a delivery of gravel it was roughly Β£58 as I have a small garden the delivery man was very helpful and the result to my garden was amazing I would definitely recommend for price and the service was amazing

Date of experience: June 9, 2018

GC
5 out of 5 stars

delivery a bit expensive but very…

delivery a bit expensive but very friendly people

Date of experience: June 8, 2018

MW
4 out of 5 stars

Easy to order decent prices delivery…

Easy to order decent prices delivery guy was really helpful only quibble was no call or email to say delivery was arriving but possibly because the order fell over the bank holiday weekend

Date of experience: June 8, 2018

GL
5 out of 5 stars

850kg bag of slate delivered on time…

850kg bag of slate delivered on time with a smile by a very friendly, helpful driver, excellent!

Date of experience: June 8, 2018

P
5 out of 5 stars

Easy to order online and guy who…

Easy to order online and guy who delivered to my dad was brilliant, he made sure the sand was placed to the side of the drive and placed the timber at the side of the house. All delivered on the day I was told.

Date of experience: June 7, 2018

RJ
5 out of 5 stars

Excellent service from booking to…

Excellent service from booking to delivery

Date of experience: June 7, 2018

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