Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

993 total β€’ Write a review

Showing 751 - 760 of 989 reviews
DB
5 out of 5 stars

Great and easy to order online and then…

Great and easy to order online and then speedy delievery and great communication throught out

Date of experience: July 3, 2018

A
4 out of 5 stars

Driver was a bit of a miserable bugger

Driver was a bit of a miserable bugger, but maybe because it was 3.15 Friday afternoon!

Date of experience: June 29, 2018

PR
5 out of 5 stars

Good competitive price

Good competitive price Excellent service Not started project yet but have faith it will be fine

Date of experience: June 29, 2018

DJ
4 out of 5 stars

Need better online comms

I ordered online, got a confirmation receipt and it was as if it was sent into an utter void. Never got any delivery date and the first contact I had from them was when the truck was outside delivering them. Thankfully my daughter was home that day!! Otherwise, top notch.

Date of experience: June 28, 2018

EC
5 out of 5 stars

Fantastic service!

Fantastic service!

Date of experience: June 27, 2018

P
5 out of 5 stars

I used the huws the end of bow street…

I used the huws the end of bow street twice now and both occasions they were a great cut wood to size and even put a brush head on a stail for me and gave me a nail whoo ? i hear you say a nail how many time's have you had to buy a box of screws or nails for 2 or 3 them thanks lads and a big thumbs up😁😁😁😁😁😁😁😁😁

Date of experience: June 27, 2018

J
4 out of 5 stars

IT WOULD APPEAR THAT ORDERING ONLINE,IN…

IT WOULD APPEAR THAT ORDERING ONLINE,IN THIS ONE INSTANCE, WAS A PROBLEM - WITH DELIVERY ATTEMPTED AT BILLING ADDRESS ON FIRST OCCASION INSTEAD OF WHERE THE ORDER WAS TO GO.

Date of experience: June 26, 2018

WB
1 out of 5 stars

I ordered a 200mn four sided diamond…

I ordered a 200mn four sided diamond whetstone and received a 150 mm four sided diamond whetstone, I tried to contact yourselfs and was told you could do nothing for me so very disappointed in your service. If you could plz email me back as to what you can do for me on this matter it would be very welcome, thank you

Date of experience: June 25, 2018

WT
5 out of 5 stars

No problems with the online order

No problems with the online order! Quick delivery from a friendly local driver and top quality materials!!!! Fantastic service!!

Date of experience: June 25, 2018

R
5 out of 5 stars

Easy to place my order at a very…

Easy to place my order at a very competitive price and was able to arrange delivery to my requirements. Delivery driver very professional and very willing to place items where I needed them.

Date of experience: June 25, 2018

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