Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

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All reviews

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Showing 641 - 650 of 989 reviews
JR
5 out of 5 stars

Recommendation.

After an initial 'hiccup', the on-line sales and delivery service could not have been more helpful. I have no reservations in recommending Huws Gray Ltd. as a company with which to do business.

Date of experience: November 1, 2018

JT
5 out of 5 stars

Always a pleasure to buy from

Always a pleasure to buy from. Delivery driver awesome

Date of experience: November 1, 2018

M
4 out of 5 stars

The MDF sheets I ordered were delivered…

The MDF sheets I ordered were delivered in two deliveries, meaning I had to make sure that I was in for 2 separate days. Otherwise, good product at a good price and free delivery. Thanks

Date of experience: October 30, 2018

MC
4 out of 5 stars

Item wasn’t available for a week after…

Item wasn’t available for a week after placing order. Luckily I wasn’t in a rush. Huw Gray phoned me to confirm a date. Item arrived as planned a week later.

Date of experience: October 29, 2018

RH
5 out of 5 stars

Great service.Fast delivery.Driver…5 star service

Great service.Fast delivery.Driver couldn't of been more helpful.A truly 5 star service.Would recommend this company to anyone.

Date of experience: October 29, 2018

RW
3 out of 5 stars

Online orders not really their thing

Online orders not really their thing. I did not get a confirmation email. However delivery was fine.

Date of experience: October 29, 2018

LC
5 out of 5 stars

Really helpful

Really helpful, fast delivery...couldn't ask for better service

Date of experience: October 25, 2018

J

JH

US

5 out of 5 stars

Great quality, fast delivery and excellent customer service

Ordered some tanalised sleepers and sawn timber from Winsford branch. Faster delivery offered than any other local company at a competitive price for the goods. Sleepers arrived in excellent condition and Huws Gray arranged return of a couple of extras we didn't need. They also handled a miscommunication with the sawn timber order very well and arranged prompt redelivery of tanalised lengths.

Date of experience: October 24, 2018

MW
5 out of 5 stars

Would recommend to anyone

Quick efficient .Website easy to use . Although for some reason confirmation email went to spam !!

Date of experience: October 24, 2018

JP
5 out of 5 stars

Excellent service and helpful staff

Excellent service and helpful staff. Arrived a little unexpected at eight thirty The day after ordered 😊

Date of experience: October 22, 2018

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