Review summary

Huws Gray receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

LB
Avoid!!

Enquired about prices for door and window over a year ago and still awaiting a response. Then I asked for prices for 2 internal doors the same as the ones I had bought from them a couple of years ago. This company told me that they were awaiting on their suppliers to respond and that was the delay. Unbeknownst to them, I contacted these suppliers and found out that they had not been contacted by Huws Gray and didn't know anything about it. Meanwhile, I've been waiting over a year now to get a job done and told continuous lies about materials. Not a trustworthy company and no customer care - they don't want your business. If you can get materials elsewhere, do so. This company are not reputable

Great service

I get all my materials from Huws Gray Doncaster branch , service is great most of my orders are handled by Pam her help and understanding when ordering is the best, and is why i keep going back for my materials , well done she’s a credit to her company

Huws Gray Ruthin

Huws Gray Ruthin - straight forward, placed order, paid money, delivered quickly, tricky lift over the fence, polite driver, bosh.

Blochairn Huws Gray

What a great company to deal with, from the start of my order till the delivery, very knowledgeable, polite, and reassuring. They kept us updated and the delivery was within a couple of days. Blochairn staff, Conor, Samuel & Bobby were amazing.

Company details

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All reviews

993 total β€’ Write a review

Showing 541 - 550 of 989 reviews
BS
5 out of 5 stars

An excellent supplier of quality…

An excellent supplier of quality building goods

Date of experience: April 24, 2019

MT
5 out of 5 stars

Quick and easy ordering

Quick and easy ordering. Delivery excellent

Date of experience: April 24, 2019

DP
4 out of 5 stars

a bit tricky to sort out delivery/ store phone numbers need to be more visible

a bit tricky to sort out delivery, but competitive prices and good stock of stuff, so sorted what I needed and helpful on the phone. Hard to find the phone number of the Hay store on the website though. The lady in accounts at head office had to give it to me.

Date of experience: April 23, 2019

BR
1 out of 5 stars

Unfortunately they delivered the wrong…

Unfortunately they delivered the wrong gravel that bore no resemblance to the online photo or description. Unlikely to use online store again.

Date of experience: April 23, 2019

MC
2 out of 5 stars

Not a good online experience

I had no feedback as to when the goods were being delivered and so I had to ring the local depot to find out.The person I spoke to told me I should order direct from the depot because they had bad experiences with online orders. He

Date of experience: April 23, 2019

SN
5 out of 5 stars

Easy & Efficient

The website was easy to navigate. The price was the best I could find online. The delivery was easy and polite.

Date of experience: April 23, 2019

Js
5 out of 5 stars

Simple to navigate website

Simple to navigate website. Speedy delivery.

Date of experience: April 23, 2019

LG
5 out of 5 stars

Great service

Great service, really helpful delivery guy too

Date of experience: April 22, 2019

DL
5 out of 5 stars

Good service

Good service

Date of experience: April 22, 2019

DR
5 out of 5 stars

Efficient and quick deliveryVery reliable.

Efficient and quick delivery. Left big bag on a suitable and convenient location. Great communication.

Date of experience: April 22, 2019

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